Project Coordinator

Reliable Residential is seeking a highly organized and customer-focused Project Coordinator to support their garage door installation projects. The role involves coordinating schedules, managing project details, and ensuring a great overall experience for customers throughout the project lifecycle.

Responsibilities

• Schedule and coordinate installations, estimates, and follow-ups with customers, technicians, and designers
• Serve as a main point of contact for customers by confirming appointments, providing updates, and resolving questions promptly
• Partner with permitting agencies and internal teams to help ensure projects meet compliance and wind-load requirements
• Prepare and distribute project-related documents such as permits, waivers, and notices with accuracy and timeliness
• Help manage failed inspections by coordinating next steps and corrective actions
• Maintain detailed and accurate records of schedules, project status, permits, and customer communication
• Support smooth handoffs between departments to keep projects on track

Skills

• Experience in project coordination, customer service, scheduling, or a related role preferred
• Strong communication skills, both written and verbal
• Excellent organizational skills and close attention to detail
• Ability to manage multiple priorities in a fast-moving environment
• Comfortable using Microsoft Office and scheduling/project management systems
• A proactive, dependable, solutions-oriented mindset
• Someone who works well independently while also being a strong team player

Benefits

• Paid Time Off (PTO)
• Health, Dental, and Vision Insurance
• 401(k) with company match
• Supplemental insurance options, including short-term, long-term disability, and life insurance
• A team-focused culture built around accountability, support, and growth

Company Overview