Programming Analyst II - Bank Operations

About the position

The main purpose of this job is to play a critical role in working with business process owners to understand and document processes, as well as identify and design automation solutions.

Responsibilities
• Work with developers, IT and lines of business to conduct testing of solutions for effective automation development deployment
• Work with primary business units to support and develop OpenText / Optical Character Recognition (OCR) solutions
• Think creatively to identify opportunities for automation and provide recommendations that include support, value and complexity
• Document business requirements and input on technical requirements for desired OCR solutions
• Obtain required test data; perform functional and performance testing
• Coordinate with IT operations for test scripts, QA, and deployment
• Develop and perform rigorous User Acceptance Testing in conjunction with process owners
• Perform monthly Patch Testing and Disaster Recovery testing off-site
• Perform other duties as assigned

Requirements
• Ability to liaise between developers and process owners to identify and design automations
• Strong communication skills with the ability to liaise between developers and process owners to identify and design automations
• Intermediate project management skills
• Ability to lead meetings and build relationships across the business, functions and IT stakeholders
• Strong problem-solving and logic-based reasoning skills
• Ability to produce clear and concise documentation
• Ability to work in an Agile environment
• Motivated and organized self-starter with strong attention to detail and the ability to manage multiple priorities
• Inquisitive, agile and strong team player
• Ability to remain adaptable and resilient to all situations with an optimistic outlook and cast a positive shadow that is aligned with our culture and Core Values
• Intermediate level proficiency with Microsoft Word, Excel, Teams and Outlook
• Bachelor's degree in Information Technology, Business, Math, Engineering, related field or equivalent combination of education and experience required
• 4+ years experience in process evaluation, deconstruction and improvement, and experience in IT solutioning, test planning, test execution, and remediation required

Nice-to-haves
• Interest or experience in automation technology, including OCR, Robotic Process Automation (RPA) technology preferred

Benefits
• employer sponsored health, dental, and vision insurance
• 401(k)
• life insurance
• paid vacation
• paid personal time
• career development
• education assistance
• voluntary supplemental benefits