Product Specialist

iAutomation, a full-service automation company, developing robotic solutions and offering design, engineering, and integration (DE&I) services, product support, and production services, has an immediate opening for an Industrial Drives & Plant Solutions Product Specialist.

The Industrial Drives & Plant Solutions Product Specialist is responsible for supporting the full lifecycle of industrial drive systems and plant solutions, from product selection and application engineering through on-site startup and commissioning. Provides technical expertise on variable frequency drives (VFDs), motor control systems, and integrated plant automation solutions to ensure optimal performance, reliability, and efficiency.

Acts as a key liaison between engineering, sales, and application teams, delivering customized solutions that meet customer requirements and industry standards. Leads on-site installation support, system integration, troubleshooting, and startup activities, ensuring successful commissioning and customer satisfaction.

Supports customers and internal teams with product training, technical documentation, and after-sales support, while identifying opportunities for system improvements and upgrades within industrial environments such as manufacturing, processing, and utilities.

Key Responsibilities

• Provide technical expertise in the selection, application, and configuration of industrial drives (VFDs), motor control systems, and plant-wide automation solutions.

• Support pre-sales activities by reviewing customer specifications, developing technical proposals, and recommending optimized drive and system solutions.

• Lead and execute on-site startup, commissioning, and validation of drives and integrated plant systems.

• Perform system integration with PLCs, SCADA, and other automation platforms to ensure seamless plant operation.

• Troubleshoot and resolve technical issues during installation, commissioning, and post-startup phases.

• Collaborate with engineering, sales, and service teams to deliver complete, customer-focused solutions.

• Conduct site assessments and audits to identify opportunities for system optimization, energy savings, and performance improvements.

• Develop and maintain technical documentation, including manuals, reports, and commissioning records.

• Ensure compliance with industry standards, safety regulations, and company quality procedures during all project phases.

• Support after-sales service activities, including upgrades, retrofits, and maintenance planning.

• Act as the primary technical point of contact for customers during project execution and startup activities.

• Maintain deep knowledge of key vendor platforms (e.g., Siemens, Rockwell, ABB, etc.)

• Monitor market trends, competitive landscape, and emerging technologies

Internal Enablement & Training

• Provide technical training and guidance to customers, operators, and internal teams on products and system operation

• Develop technical content, sales tools, and application guides

• Support onboarding and continuous development of sales teams

Operational & Commercial Support

• Assist with forecasting, pipeline development, and revenue tracking

• Support pricing strategies, margin optimization, and vendor alignment

• Partner cross-functionally with operations, supply chain, and leadership teams

Travel Requirements

• Up to 50% travel, combination of local and overnight

Qualifications

• 
  

  Education & Experience

  
  
  
  
  • Bachelor’s degree in Electrical Engineering, Mechanical Engineering, or related field (or equivalent experience)
  
  
  
  
  
  
  • 3-7+ years of experience in industrial automation, drives, motion control, or related field
  
  
  
  
  
  
  • Experience in a distribution, system integration, or OEM environment preferred
  
  
  
  
  
  

  Technical Expertise

  
  
  
  
  • Strong knowledge of:
  
  
  • Variable Frequency Drives (VFDs)
  
  
  
  
  
  
  
  
  • Servo systems and motion control
  
  
  
  
  
  
  • PLC integration and industrial networks
  
  
  
  
  
  
  • Motor control and power distribution concepts
  
  
  
  
  
  
  • Experience with plant-level automation solutions and system architecture is a plus
  
  
  
  
  
  

  Skills & Competencies

  
  
  
  
  • Strong customer-facing and communication skills
  
  
  
  
  
  
  • Ability to translate technical solutions into business value
  
  
  
  
  
  
  • Problem-solving mindset with strong application engineering capability
  
  
  
  
  
  
  • Commercial acumen with ability to support sales growth and margin targets
  
  
  
  
  
  
  • Ability to manage multiple priorities in a fast-paced environment
  
  
  
  
  
  

  Key Performance Indicators (KPIs)

  
  
  
  
  • Revenue growth within drives and plant solutions portfolio
  
  
  
  
  
  
  • Gross margin performance
  
  
  
  
  
  
  • Technical win rate / conversion of opportunities
  
  
  
  
  
  
  • Customer satisfaction and retention
  
  
  
  
  
  
  • Internal training effectiveness and adoption
  
  
  
  

Email resumes to Marna Perkins at [email protected] .

• Principals ONLY – No Third-Party Recruiters

iAutomation Supports Equal Opportunity Employment & Diversity.