Product Management (PM) and Sales Support Specialist

MaxPeople HR is a dynamic Canadian specialty chemical distributor known for its entrepreneurial spirit and steady growth. The Product Management & Sales Support Specialist plays a key role in supporting product management and inside sales initiatives across the Personal Care and Life Sciences portfolio, partnering closely with Sales and Marketing teams to drive commercial effectiveness.

Responsibilities

• Manage and maintain supplier price books, keeping the commercial team informed with accurate and up-to-date pricing
• Maintain a well-organized library of supplier product literature for easy access and reference
• Prepare documentation for landed cost requests to support effective pricing decisions
• Keep sales and customer records accurate, current, and well-structured
• Provide timely communication of pricing and quotes to customers as needed
• Contribute to the internal marketing of supplier product lines, helping build awareness and engagement across the commercial team
• Build product and market knowledge through ongoing training and development
• Participate in customer and supplier meetings, supporting relationship management and alignment
• Coordinate trade shows and seminars, assisting in the execution of key sales and marketing initiatives
• Support order processing by ensuring the Order Management team receives complete and accurate instructions
• Act as a key point of coordination between the Samples Coordinator and Sales team to manage customer sample requests
• Proactively follow up with customers on submitted samples to gather feedback and help move opportunities forward
• Maintain a centralized, supplier-specific tracking file for all samples, and prepare monthly or quarterly reports for suppliers as needed
• Support the Sales team in forecasting product needs to ensure appropriate inventory levels are maintained
• Monitor and track inventory across multiple warehouse locations throughout North America
• Collaborate with Regulatory and Quality teams to manage expiring inventory, including extensions or proper disposition of goods

Skills

• Post-secondary degree or diploma preferred; a combination of education and/or experience will be considered for the ideal candidate
• 1 - 3 years of relevant experience
• Excellent communication skills required
• Strong relationship building skills
• Keen attention to detail is a must
• High degree of organizational and time management skills
• Advanced skills with Microsoft Office (Excel, Word, and Outlook)
• Familiar with ERP systems
• High level of professionalism and the ability to deal effectively with all levels in the organization
• Proven ability to meet tight deadlines and work in a fast-paced environment
• Able to take initiative and work independently
• Ability to multi-task and work under pressure
• Flexible and able to work effectively as a team player
• Previous experience in the Chemical Retail industry is preferred
• Prior experience working in Customer Relations in a B2B environment is preferred

Benefits

• Flexible environment including the ability to work some days from your home office
• Team building and community volunteering events
• Career growth, development, and continuous learning opportunities
• Fun and outgoing professional environment that really cares and values it employees
• Eligibility to participate in company benefits program

Company Overview