Product & Design Director - Supply Chain

At DICK’S Sporting Goods, we believe in how positively sports can change lives. On our team, everyone plays a critical role in creating confidence and excitement by personally equipping all athletes to achieve their dreams. We are committed to creating an inclusive and diverse workforce, reflecting the communities we serve.
If you are ready to make a difference as part of the world’s greatest sports team, apply to join our team today!

OVERVIEW:
This role is responsible for leading Product Management (and aligned Design) for Supply Chain technology, including Distribution Center Fulfillment, International & Domestic Logistics, and Vendor Relations. As the Product portfolio leader, this position spans strategy, roadmap, and end-to-end performance of the product capabilities that power supply chain execution, with direct accountability for business outcomes including efficiency, fulfillment speed, operational reliability at scale, and the broader transformation of supply chain capabilities to optimize inventory execution. This is a high-impact opportunity to own and evolve the core systems that enable enterprise-wide execution, shaping how the business operates across stores, distribution centers, and vendor networks.

You will partner cross-functionally with Supply Chain Operations, Engineering, Merchandising, and external vendors to deliver scalable, high-performing systems—balancing run-the-business stability with continuous optimization and
innovation. This role sits at the intersection of technology, operations, and business performance, with direct visibility into and influence on cost structure, service levels, and operational efficiency. Success is defined by the ability to align
strategy with execution, drive measurable improvements in supply chain performance, and lead teams to meet complex, high-volume demands while modernizing and scaling critical platform capabilities.

Domain Level Strategy & Leadership
Domain level accountability and coordination of the Product Management function, including:

Business knowledge, understanding economic value, driving results

Product strategies and roadmaps

Determine product market fit

Organizational liaison / Stakeholder Management

Establishing product and iteration level KPIs / metrics

Go to market strategies

Prioritization as a service

Domain level accountability and coordination of the UX Design function, including:
General advocate for the user (internal and customer)

Setting UX Design strategies

User behavior research & journey mapping

Competitive research

Usability testing

Product Leadership
Own product strategy and roadmaps for high-volume, transaction-driven systems (WMS, TMS, and custom platforms)

Drive prioritization decisions across competing demands, balancing:
Stability vs. innovation

Cost vs. service levels

Speed vs. risk

Establish and manage KPIs aligned to execution performance, including but not limited to:
Order cycle time

Fill rate / service levels

Throughput and capacity

System reliability and uptime

Ensure product decisions deliver scalable, repeatable execution across DC, store, and vendor environments

Align product delivery with operational calendars (peak seasons, promotions, inventory cycles) to ensure readiness and stability

Serve as a primary liaison across business and technology, driving alignment, clarity, and decision making across complex stakeholder groups

Vendor & Platform Ecosystem Leadership
Own strategy and performance of the supply chain technology ecosystem, including WMS, TMS and custom platforms

Lead vendor selection, contract strategy, and ongoing performance management to ensure

capability alignment and operational excellence

Drive integration strategies that enable efficient vendor onboarding, compliance, and execution at scale

Ensure internal and external partners are aligned to enterprise priorities for supply chain transformation and operational excellence

User Experience & Workflow Optimization

Advocate for internal operational users, ensuring systems support efficient, intuitive, and scalable workflows

Drive continuous improvement of end-to-end process flows, from inventory movement through order fulfillment and final delivery

Leverage user feedback, data, and operational insights to reduce friction and improve execution consistency and accuracy

General Domain Support
Provide executive-level visibility into key decision, performance, risks, and constraints, enabling informed prioritization and investment decisions

Job Description
Deliver regular reporting on key business outcomes, including cost to serve, fulfillment speed, system performance, and inventory flow

Drive budget management, financial oversight, and technology/vendor investment decisions in partnership with engineering and portfolio within the domain

Lead release planning and governance, ensuring alignment with operational timelines and minimizing risk to live operations

Support enterprise technology strategy execution by aligning product delivery to supply chain operating model evolution

Champion best practices in product management with a strong emphasis on execution discipline and operational excellence

Talent Development
Build and lead a high-performing team of Product Managers (and aligned Design) focused on supply chain execution domains

Recruit, develop, and coach talent capable of operating in high-volume, high-dependency environments, balancing strategic thinking with execution accountability

Build a team that operates with an operator’s mindset—deeply rooted in real-world supply

chain execution—while simultaneously defining and delivering the future-state platform

and capabilities required to scale, modernize, and continuously optimize the network

Develop team capabilities in:
Translating operational challenges into scalable product solutions by apply design thinking

Managing vendor/platform dependencies

Making high-quality decisions under ambiguity and pressure

Create a culture of ownership and accountability, where teams are measured on business and operational outcomes—not just delivery outputs

Continuously evolve team processes to improve delivery quality, release discipline, and system stability at scale

QUALIFICATIONS: 12+ years in product management with at least 7 years in supply chain, logistics, or fulfillment domains WMS / TMS ecosystems

High-volume transaction systems

Vendor or 3PL integrations

Experience operating in:

Omnichannel retail OR large-scale distribution environments

VIRTUAL REQUIREMENTS: At DICK’S, we thrive on innovation and authenticity. That said, to protect the integrity and security of our hiring process, we ask that candidates do not use AI tools (like ChatGPT or others) during interviews or assessments. To ensure a smooth and secure experience, please note the following: Cameras must be on during all virtual interviews.

AI tools are not permitted to be used by the candidate during any part of the interview process.

Offers are contingent upon a satisfactory background check which may include ID verification.

If you have any questions or need accommodations, we’re here to help. Thanks for helping us keep the process fair and secure for everyone!

Targeted Pay Range: $127,000.00 - $237,800.00. This is part of a competitive total rewards package that could include other components such as: incentive, equity and benefits. Individual pay is determined by a number of factors including experience, location, internal pay equity, and other relevant business considerations. We review all teammate pay regularly to ensure competitive and equitable pay.DICK'S Sporting Goods complies with all state paid leave requirements. We also offer a generous suite of benefits. To learn more, visit www.benefityourliferesources.com.