Principal Engineer, Software

At Verint, we believe customer engagement is the core of every global brand. Our mission is to help organizations elevate Customer Experience (CX) and increase workforce productivity by delivering CX Automation. We hire innovators with the passion, creativity, and drive to answer constantly shifting market challenges and deliver impactful results for our customers. Our commitment to attracting and retaining a talented, diverse, and engaged team creates a collaborative environment that openly celebrates all cultures and affords personal and professional growth opportunities. Learn more at www.verint.com.

Overview of Job Function

Verint’s Principal Software Engineer designs and develops key cloud-first, full-stack software products. This role works with Product Management, Development, Operations and Client Services teams to develop creative solutions satisfying technical and business requirements. Additionally, the role provides recommendations to management as to process, technologies, or other improvements intended to benefit productivity, efficiency and/or quality of the solutions developed by the team.

Principal Duties and Essential Responsibilities:

Provide technical leadership by influencing the design and architecture of major software components, systems, automation testing, and features

Help foster the culture of creativity and excellence through technical innovations and thought leadership

Mentor and train other engineers on design techniques, test automation methodologies and coding standards

Lead and promote best practices in automated testing and continuous integration

Improve architecture and code base to be scalable to support growth

Detail oriented and highly organized with the ability to manage multiple priorities

Excellent organization, time management, and project leadership skills

Adheres to strict deliverable deadlines while able to multi-task

Responsible for architecting applications for the cloud

Minimum Requirements:

8+ years of experience in design and architect of large-scale applications

Bachelor's Degree in Computer Science, Engineering, related field

Experience developing quality into the entire system

Proven track record of delivering complex projects on time and providing technical leadership on cutting-edge software development projects

Hands-on experience, across full technology stack, in developing and architecting web applications that are scalable for large enterprise customers

Excellent problem-solving skills

Able to troubleshoot and identify root causes of issues while liaising with engineering teams, support and end customers

Experience of full stack development

Experience of Node.js and/or Java programming language

Familiarity with JavaScript UI library such as React, Angular or Vue

Experience with containerized runtime environments: Docker, Kubernetes

Experience with one of the Cloud hosting services: AWS, Azure, or GCP

Experience with REST API and microservice applications

Experience with SQL/NoSQL databases

Experience with GIT

Familiarity with test automation tools

Familiar with enterprise application security best practices

Excellent written and verbal communication skills.

Exposure to automation, exploratory, and modern testing techniques

Able to provide technical and professional leadership to other developers

Successful completion of a background screening process including, but not limited to, employment verifications, criminal search, OFAC, and SS verification

Preferred Requirements:

Master's Degree in Computer Science, Engineering, related field

Understanding of Workforce Management (WFM), forecasting and scheduling.

#LI-KD1

MIN: 159K

MAX: 186K

Verint Systems Inc. is an equal opportunity employer and is committed to maintaining a workplace free from discrimination, retaliation, and sexual and any other form of harassment. Verint has a zero-tolerance policy against any form of discrimination, retaliation, or harassment including sexual harassment or any other form of harassment based on race, color, religion, sex, age, national origin, genetic information, disability, veteran status, and any other classification or characteristic protected by applicable federal, state or local laws. Verint operates in accordance with all anti-discrimination laws and affords equal opportunities to employees and applicants without regard to any characteristic or protected class in our hiring, promotion and termination practices.

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