Platform Professional Services Sr. Consultant - NG SIEM (Remote, MEX)

As a global leader in cybersecurity, CrowdStrike protects the people, processes and technologies that drive modern organizations. Since 2011, our mission hasn’t changed — we’re here to stop breaches, and we’ve redefined modern security with the world’s most advanced AI-native platform. Our customers span all industries, and they count on CrowdStrike to keep their businesses running, their communities safe and their lives moving forward. We’re also a mission-driven company. We cultivate a culture that gives every CrowdStriker both the flexibility and autonomy to own their careers. We’re always looking to add talented CrowdStrikers to the team who have limitless passion, a relentless focus on innovation and a fanatical commitment to our customers, our community and each other. Ready to join a mission that matters? The future of cybersecurity starts with you.

About the Role:
CrowdStrike Services is seeking a Platform Operations Sr. Consultant who would be responsible for the planning, deployment, implementation, and operational support of the CrowdStrike Falcon platform and related applications. The Platform Operations Sr. Consultant will have responsibility for all aspects of the deployment from the initial customer engagement, planning, installation, optimization/utility and follow-on customer support for the CrowdStrike platform & applications.

What You'll Do:
Deployment and Operations activities may include:
Providing technical implementation, configuration, and troubleshooting assistance with the deployment of the CrowdStrike Falcon platform and associated applications

Assist customer with operationalizing all modules of the Falcon platform

Troubleshoot customer issues across small to large enterprises

Utilize and engineer native and 3rd party software deployment technologies

Develop scripting and application solutions using Falcon APIs

Customer project planning and status

Work closely and collaboratively with customer information technology teams

Leveraging CrowdStrike applications (Exposure Management, for example) provide support to customers in vulnerability and asset management

Assist customers with the integration of CrowdStrike into existing tools

Support both Incident Response and Compromise Assessment teams with deployment of Falcon and Falcon Forensics Collectors

Work closely and collaboratively with Platform Operations team to develop customer facing collateral

Ability to travel up to 25% of the time

What You'll Need:
Bachelor’s degree in Computer Science, Information Technology, Computer Engineering, or related discipline, and 5+ years of experience performing IT deployments or in an end user/customer environment, as well as experience with the following:
Basic understanding of software deployment technologies

Knowledgeable on Windows, Mac, and Linux platforms

Excellent communication skills in Spanish and English.

Experience with communications and effective ability to build collaborative relationships

Experience with presentation technical content to various audiences

Experience in computer and network systems security

Solid analytical/problem solving skills with capability to identify solutions to unusual and complex problems

Proactive and thorough ability to manage work and prioritize customer projects

High level of motivation; self-starter; results driven

Potential for travel and assignment work exists

Bonus Points:
Endpoint Security: Falcon platform (preferred), AV, and EDR solutions

Operating Systems: Windows, Linux, Mac

Software Deployment: SCCM, Group Policy, McAfee EPO, IBM BigFix, Puppet, Chef, Citrix, PDQ, PsExec

Development: PowerShell, Python, Bash, Batch

Technologies: Experience with Host based firewall, File Integrity Management, Data Protection, Vulnerability Management, Attack Surface Management, IT Automation

Compliance: CIS Benchmarks, STIGs, PCI, HIPAA

Database: SIEM, MSSQL, Splunk, LogScale

Identity: Identity, Active Directory, Azure-AD, SSO

Cloud: AWS, Azure, and GCP

#LI-Remote
#LI-RL1

Benefits of Working at CrowdStrike:
Market leader in compensation and equity awards

Comprehensive physical and mental wellness programs

Competitive vacation and holidays for recharge

Paid parental and adoption leaves

Professional development opportunities for all employees regardless of level or role

Employee Networks, geographic neighborhood groups, and volunteer opportunities to build connections

Vibrant office culture with world class amenities

Great Place to Work Certified™ across the globe

CrowdStrike is proud to be an equal opportunity employer. We are committed to fostering a culture of belonging where everyone is valued for who they are and empowered to succeed. We support veterans and individuals with disabilities through our affirmative action program.

CrowdStrike is committed to providing equal employment opportunity for all employees and applicants for employment. The Company does not discriminate in employment opportunities or practices on the basis of race, color, creed, ethnicity, religion, sex (including pregnancy or pregnancy-related medical conditions), sexual orientation, gender identity, marital or family status, veteran status, age, national origin, ancestry, physical disability (including HIV and AIDS), mental disability, medical condition, genetic information, membership or activity in a local human rights commission, status with regard to public assistance, or any other characteristic protected by law. We base all employment decisions--including recruitment, selection, training, compensation, benefits, discipline, promotions, transfers, lay-offs, return from lay-off, terminations and social/recreational programs--on valid job requirements.

If you need assistance accessing or reviewing the information on this website or need help submitting an application for employment or requesting an accommodation, please contact us at [email protected] for further assistance.