People Operations & Rewards Partner

Coloplast is a leading medical device company that develops and markets products for intimate healthcare needs. The People Operations & Rewards Partner plays a crucial role in delivering a high-quality employee experience by managing benefits programs, ensuring compliance, and providing analytical insights to optimize rewards offerings.

Responsibilities

• Manage US and Canada employee benefits programs (medical, dental, vision, retirement, etc.) with accuracy and timeliness
• Responsible for annual open enrollment, including system configuration, testing, employee communication, and vendor coordination
• Interpret benefit plan provisions and policies to advise employees and internal partners on eligibility, coverage, and compliance requirements
• Process benefits changes, enrollments, and qualifying life event requests
• Responsible for resolving employee benefit issues and escalating or recommending process changes as needed
• Maintain benefits data integrity across HRIS, vendor platforms, and payroll systems using analytical skills to identify discrepancies and take corrective actions
• Conduct audits, reconciliations, and invoice reviews, independently determining steps required to resolve variances
• Monitor and troubleshoot HRIS and vendor file-feed errors, advising internal stakeholders on root causes and solutions
• Manage and validate biweekly eligibility and enrollment file uploads to downstream benefit vendors, ensuring accuracy and timely delivery
• Collaborate with Payroll to ensure accurate benefit deductions and partner with Finance on cost tracking and forecasting inputs
• Ensure compliance with all applicable laws and regulations, including ERISA, ACA, HIPAA, IRS/DOL requirements, provincial/territorial legislation in Canada, and internal audit standards
• Support required filings and reporting (e.g., 5500s, nondiscrimination testing, ACA reporting, provincial reporting)
• Maintain up-to-date plan documentation, SPDs, policies, and procedure guides
• Recommend process enhancements to strengthen internal controls and compliance practices
• Act as collaborative partner within the People Operations & Rewards team, contributing to cross-functional initiatives
• Contribute to team planning cycles, process reviews, and continuous improvement initiatives by identifying opportunities for enhanced efficiency and employee experience

Skills

• Bachelor's degree in Human Resources, Business Administration, or related field (or equivalent experience)
• 1-3 years of experience in benefits administration
• Strong analytical skills with the ability to interpret data and spot trends
• Ability to exercise sound judgment in interpreting policies, resolving issues, and recommending process improvements
• High attention to detail, accuracy, and organizational skills
• Excellent communication and customer service skills
• Proficiency with HRIS systems and Microsoft Excel
• Commitment to teamwork and a collaborative mindset
• Prior experience with benefits compliance (ERISA, COBRA, ACA, HIPAA)
• Experience working with brokers, carriers, or third-party administrators
• Experience in a multi-state employer environment with varying regulations
• Knowledge of benefits plan design, renewal cycles, and vendor performance management

Benefits

• Comprehensive medical, dental, and vision insurance plans to keep you and your family healthy.
• Access to company sponsored wellness programs and mental health resources.
• Paid leave of absence for qualifying events.
• Generous paid parental leave for both birthing and non-birthing parents.
• A competitive 401(k) plan with company match that vest immediately.
• Financial planning services to help you secure your future.
• Corporate discount programs for goods and services.
• Generous paid time off.
• Flexible work hours.
• Flexible work arrangement options to help you balance your personal and professional life may be available.
• Opportunities for continuous learning and career advancement through training programs, mentorship, and tuition reimbursement.
• Recognition programs to celebrate achievements and contributions, including peer recognition, bonuses, awards, and special events.
• A supportive work environment where everyone feels valued, and has a sense of belonging.
• Participate in team-building activities, volunteer opportunities, and company-sponsored events.
• Sustainability strategy that outlines our ambitions for how to run our company in a more sustainable way.

Company Overview