Payment Specialist l

Dovenmuehle Mortgage, Inc. is the leading mortgage subservicing firm in the United States with several hundred financial institution clients nationwide. They are seeking a Payment Specialist I responsible for processing all types of cashier transactions and communicating with other departments to resolve payment issues.

Responsibilities

• Process payments or payoffs using internal servicing software
• Review as well as sorting payments or payoffs received by overnight and regular mail
• Communicate with other departments to process rejected payments and payoffs
• Assist with Branch Payment Interface, wires, transmittals, reports, and account research
• Comply with the Code of Conduct and regulatory training requirements
• Successfully complete annual regulatory compliance training
• Additional duties as assigned

Skills

• High School Diploma or equivalent
• 1+ years of cash handling or accounting experience in a high-volume setting
• Superior data entry, basic math, and cash balancing skills
• Solid PC skills: Proficient with Microsoft applications
• Effective verbal and written communication skills with demonstrated ability to always interact in a positive and professional manner with all levels of both internal and external audiences
• Experience with MSP
• Experience in mortgage servicing
• Bank Teller experience

Benefits

• Medical, Dental, Vision, Wellness, Flexible Spending Account, and Employee Assistance Program and more.
• Employer paid Life Insurance, Short Term Disability, and Long-Term Disability.
• 401 (K) Plan with company match
• Paid Vacation, Sick, Personal and Holidays

Company Overview