Patient Service Representative

Posted 2026-05-06
Remote, USA Full-time Immediate Start


$500 Sign On Bonus 




A non-exempt medical office position responsible for front office processes in the physician practice 




 


Responsibilities


  • Greeting patients entering the physician practice 

  • Answering office phones, making appointments, confirming appointments and rescheduling when necessary 

  • Checks in patients and collects accurate patient demographics, enters data into electronic system and verifies insurance Assists in checking out patients and assists them with referral processing and scheduling process 

  • Collects co-pays and posts charges 

  • Charge entry and patient balance processing 

  • Distributes information to patients regarding office policies, procedures, information about the practice, etc. 

  • Explain and enroll patients in the patient portal 

Qualifications


Education: High school diploma/GED required with completion medical office assistant program preferred.  




Certification: Prefer healthcare management/administration certification.  




Experience: Two years of customer service experience, preferably in a medical office setting. 




Sign on bonus is for new hires only! 
 
#LI-CC3 


About Company

Our mission at Baptist Medical Network within the Baptist Health System is to be the premier healthcare organization in South Texas by providing high-quality, compassionate care that exceeds our communitys expectations. Our footprint spans across 12 counties with diverse multi-specialty providers who are dedicated to using their expertise and talents to strengthen our growing partnership within the surrounding communities.


Company

Fuel your passion for patient-centered care and elevate your medical career in our thriving physician office. Join our collaborative team, where every day brings new opportunities to make a meaningful impact on the well-being of our community.

At Tenet Physician Resources, we understand that our greatest asset is our dedicated team of professionals. That’s why we offer more than a job – we provide a comprehensive benefit package that prioritizes your health, professional development, and work-life balance. The available plans and programs include:



  • Medical, dental, vision, and life insurance

  • 401(k) retirement savings plan with employer match

  • Generous paid time off

  • Career development and continuing education opportunities

  • Health savings accounts, healthcare & dependent flexible spending accounts

  • Employee Assistance program, Employee discount program

  • Voluntary benefits include pet insurance, legal insurance, accident and critical illness insurance, long term care, elder & childcare, auto & home insurance


Note: Eligibility for benefits may vary by location and is determined by employment status


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