Parts Specialist (PRA)

Remote Type:

You belong at a company that treats you like an Owner!
Sammons Industrial is an employee-owned family of businesses dedicated to becoming the preferred single-source solution for industrial operations. Our company is made up of Briggs Industrial Solutions, Sammons Warehouse Solutions, and SitePro Rentals.

Join a team that takes care of you. Here are some ways we do that:
Competitive Pay and Performance-Based Bonuses

Earn retirement savings without any cost to you through our Employee Stock Ownership Plan (ESOP)

401(k)

Training and Tuition Reimbursement

Work/Life Balance

Paid Holidays and Time Off

Health and Wellness Benefits

Tool Benefits, PPE/Uniforms, Safety Boot Program

Life and Short Term Disability paid for by company

How You’ll Make a Difference
You’ll be the steady hand behind the scenes, helping customers and teammates get the right parts, right when they need them. Your attention to detail and commitment to service will keep operations running smoothly and build trust with every interaction.

What You’ll Do
Support customers and teammates with accurate, timely parts research, quotes, and order processing

Investigate and resolve parts discrepancies to keep orders, shipments, and deliveries on track

Maintain clear, organized records while entering data across systems with precision

Handle inbound calls and use digital tools, manuals, and resources to find the right solutions

What You’ll Bring
Experience working with parts (automotive, construction, or material handling), with the ability to understand customer needs and find the right solution

A strong customer-first mindset, balancing priorities between customers and internal technicians with a sense of urgency

Sharp attention to detail and comfort learning and working across multiple systems and data

Clear communication skills and experience in customer service or call center environments

Why You’ll Love Working With Us
You’ll be part of a team that looks out for each other and takes pride in doing things right

Your work will matter—helping customers stay up and running every day

We value hard work, honesty, and people who are ready to grow with us

Job Details

Pay Type:
Hourly