Operations Analyst (Client Relations Group) - Parametric

Morgan Stanley is a leading global financial services firm providing a wide range of investment banking, securities, wealth management and investment management services. The Operations Analyst role is a great opportunity for individuals interested in a career in financial operations, supporting key client operational processes such as onboarding, oversight, billing, and new account activities.

Responsibilities

• Work with internal and external stakeholders and other key points of contact in a professional manner
• Research and resolve issues quickly and with a sense of urgency and accuracy, escalating to team leaders when appropriate
• Communicate with internal and external contacts regularly to resolve issues, discuss improvements, convey status and confirm closure
• Identify areas for improvement and implement agreed upon solutions to support the desired environment of continuous improvement
• Complete assigned activities, cross-train when time allows, become a subject matter expert in your area
• Ensure accurate documentation that demonstrates adherence to policies and procedures
• Participate in opportunities for Ad-hoc project work to further learning, competency and career

Skills

• Bachelor's degree in finance, Accounting, Economics, or a related field preferred; relevant work experience may be considered in lieu of a degree
• Experience working with Microsoft Office Suite, with strong proficiency in Excel
• Ability to manage high volumes of data under tight deadlines
• Strong organizational and time management skills
• Detail-oriented and process driven with a strong focus on accuracy
• Critical thinking, analytical, and problem-solving skills
• Effective verbal and written communication skills
• Self-motivated with the ability to work independently and collaborate within a team environment

Benefits

• Medical
• Prescription Drug
• Dental
• Vision
• Health Savings Account
• Dependent Day Care Savings Account
• Life Insurance
• Disability and Other Insurance Plans
• Paid Time Off (including Sick Leave consistent with state and local law, Parental Leave and 20 Vacation Days annually)
• 10 Paid Holidays
• 401(k)
• Short/Long Term Disability

Company Overview

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