Office / Operations Coordinator

Join Caring Transitions of Apex and Cary!

Caring Transitions of Apex and Cary helps people and families through life’s big changes—like moving, downsizing, or managing a loved one’s estate. We handle everything from organizing and packing to running estate sales and online auctions, making the whole process feel simpler, more manageable, and a lot less overwhelming.

We’re growing and looking for a motivated, organized Office / Operations Coordinator to help support our expanding team. This is a part-time role with mostly remote work, offering flexibility and meaningful impact.

Key Responsibilities

• Collaborate with Estate Sale and Move Managers to build and manage team schedules
• Handle inbound leads and online inquiries, routing them to the appropriate manager
• Stay informed on local market trends to support service offerings and client qualification
• Track and drive key operational performance metrics
• Schedule and conduct in-home/on-site consultations
• Maintain accurate client and contact records
• Coordinate services for job sites (e.g., bulk trash, dumpsters, donations, appraisers, liquidators)
• Assist with daily reports and monthly/year-end P&L statements
• Conduct post-project follow-ups with clients
• Develop and improve internal processes to increase efficiency and productivity
• Support additional operational tasks as needed

Qualifications & Skills

• Minimum 2 years of experience in operations, sales, or team leadership
• Associate’s degree or equivalent combination of education and experience
• Strong computer proficiency, including social media platforms
• Excellent verbal and written communication skills
• High level of professionalism and ethical decision-making
• Working knowledge of Microsoft Office
• Strong organizational and prioritization abilities