National Channel Operations Manager

Position Overview

This position is a highly analytical and detail-oriented Pricing, Contracts & Operations Manager that supports and optimizes commercial operations for the Fuji dealer channel. Responsible for managing dealer pricing programs, contract administration, operational workflows, and channel support processes that drive dealer satisfaction, revenue growth, and operational efficiency.

The ideal candidate has experience working with dealer, distributor, or channel partner networks and understands the complexities of dealer pricing structures, channel agreements, rebate programs, and operational coordination. This position requires strong collaboration across sales, finance, legal, operations, and dealer development teams to ensure consistent execution and scalable growth across the Fuji dealer network.

The preferred location for this position is located near a major airport.

Company Overview

At FUJIFILM North America Corporation, we are many things to both consumers and business customers. We’re looking for passionate, mission-driven people to help us continue to innovate.

With five operating divisions, there’s a lot of opportunity to find your niche and make an impact. Perhaps you’ll click with our Imaging Division that provides one-time-use cameras, digital printing equipment, and instax™. Maybe you’ll get charged up about our Electronic Imaging Division that markets digital cameras, lenses, and accessories for content creators. Or, you might have your eye on our Optical Devices Division, which provides optical lenses for the broadcast, cinematography, videography, and industrial markets. You could be drawn to our Business Innovation Division—they develop office and commercial print solutions and enable digital transformation. And if you’re interested in tape, check out our Industrial Products Division—they develop data storage solutions.

The Business Innovation Division of FUJIFILM North America Corporation is the largest graphic distributor in the US. We deliver world-class state-of-the-art solutions for Digital Printing, Production Toner Solutions, Office A3/A4 MFP Products, Packaging, and a full range of traditional Offset printing products. In addition, we are the industry leader in Color Standardization and G7 implementation.

We offer a collegial culture and a flexible work environment. Our headquarters is in Valhalla, New York, a quaint town just one hour north of New York City.

Fujifilm is globally headquartered in Tokyo with over 70,000 employees across four key business segments of healthcare, electronics, business innovation, and imaging. We are guided and united by our Group Purpose of “giving our world more smiles.” Visit: https://www.fujifilm.com/us/en/about/region/careers

Job Description

Key Responsibilities

Dealer Pricing Strategy & Management

Develop, implement, and maintain dealer pricing programs, discount structures, rebate initiatives, and promotional pricing strategies for the Fuji dealer channel

Partner with sales leadership and dealer development teams to support competitive pricing and profitability goals

Review and approve special pricing requests, dealer incentives, bid support, and channel pricing exceptions

Analyze dealer performance, margin trends, competitive positioning, and pricing effectiveness

Ensure pricing governance and consistency across dealer agreements and regional programs

Maintain pricing tools, databases, and reporting systems to ensure accurate dealer pricing and program administration

Dealer Contract Management

Manage the full lifecycle of dealer agreements, pricing contracts, rebates, and operational documentation

Coordinate with legal, finance, and sales teams to support contract drafting, review, approvals, renewals, and amendments

Maintain centralized records of dealer contracts, compliance documentation, and pricing agreements

Monitor contract obligations, pricing commitments, rebate terms, and renewal schedules

Support dealer onboarding and operational setup processes related to contracts and pricing programs

Identify contractual or operational risks and recommend mitigation strategies

Dealer Operations & Process Improvement

Lead operational initiatives that improve dealer support processes, workflow efficiency, reporting accuracy, and cross-functional coordination

Develop and maintain standard operating procedures (SOPs) for dealer pricing, contract administration, and operational workflows

Partner with internal teams to streamline dealer order management, approvals, claims processing, and communication processes

Support ERP, CRM, and dealer management system enhancements and integrations

Develop operational dashboards and KPI reporting related to dealer program performance, pricing utilization, and contract compliance

Drive continuous improvement initiatives focused on scalability, dealer experience, and operational excellence

Cross-Functional Collaboration

Serve as a key liaison between dealer sales teams, finance, legal, operations, customer service, and executive leadership

Provide guidance to dealers and internal stakeholders regarding pricing policies, contract requirements, and operational procedures

Support forecasting, budgeting, and strategic planning initiatives for the Fuji dealer channel

Assist with audits, compliance reviews, and dealer program evaluations

Set performance goals, provide constructive feedback, and conduct performance evaluations to ensure team members meet expectations

Strong ability to influence people and align remote teams to achieve agreed goals and objectives

Champions an environment that reflects Fujifilm's value

Other duties as assigned

Qualifications

Required

Bachelor’s degree in Business, Finance, Operations, Supply Chain, or related field

5+ years of experience in pricing, contracts administration, channel operations, dealer support, or commercial operations

Experience working with dealer, distributor, reseller, or channel partner networks

Strong analytical and financial modeling skills

Experience managing pricing programs, dealer agreements, rebates, and operational processes

Previous experience managing and leading a team

Pricing strategy and analysis experience

Demonstrated contract lifecycle management

Operational process improvement

Financial and commercial acumen

Excellent cross-functional teamwork skills (product management, support, sales, service, and management)

Attention to detail

Outstanding organizational skills

Strategic problem-solving talents

Reporting and data analysis abilities

Experience with ERP, CRM, and dealer management systems such as SAP, Oracle, NetSuite, Salesforce, or similar platforms

Excellent stakeholder management skills

Ability to manage multiple priorities in a fast-paced environment

Essential communication skills, both written and verbal

Working knowledge of Microsoft applications including Word, Outlook, and PowerPoint with advanced proficiency in Excel and reporting tools

Ability to travel ~10%

Preferred

Experience in manufacturing, imaging, technology, industrial equipment, or distribution industries

Familiarity with dealer incentive programs, co-op structures, and channel pricing models

Experience with Lean, Six Sigma, or process improvement methodologies

Experience with building a team

Knowledge of commercial compliance and operational best practices

PMP, Lean Six Sigma, or related certifications

Salary and Benefits:

Medical, Dental, Vision

Life Insurance

401k

Paid Time Off

EEO Information

Fujifilm is committed to providing equal opportunities in hiring, promotion and advancement, compensation, benefits, and training regardless of nationality, age, gender, sexual orientation or gender identity, race, ethnicity, religion, political creed, ideology, national, or social origin, disability, veteran status, etc.

ADA Information

If you require reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please direct your inquiries to our HR Department ([email protected]).