Membership Director – Digital Marketing, Communications Boards

Posted 2026-05-05
Remote, USA Full-time Immediate Start
    Job Description:
  • You’ll be at the front line of our growth—being a part of the connections we build with senior decision-makers and bringing the right people to the table for powerful, peer-driven conversations within our membership communities.
  • You will lead one of our Digital Marketing & Communications Boards, either the Social Media Board or new AEO Board (AI search & discoverability) supporting senior leaders at the world’s largest companies.
  • You’ll guide peer conversations on social media and/or AEO, SEO, AI search and discoverability.
  • Research cutting-edge business issues to develop relevant discussion topics and facilitate valuable dialogue among senior leaders.
  • Lead, facilitate, and guide complex, high-level discussions via group conference calls, 1-on-1 member connections, in-person Board Meetings, and Fast Feedback email conversations that highlight the big ideas and drive actionable outcomes for members.
  • Build deep professional and personal relationships with the members you serve by understanding what matters to them, so you can guide the conversation where it's most meaningful, relevant, and valuable.
  • Defend the integrity of the community by helping to enforce confidentiality and membership qualification standards for Board members.
  • Partner with Member Operations to ensure members are provided with outstanding service, infrastructure, and a supportive culture.
  • Manage membership account health to secure annual renewals.
    Requirements:
  • Stellar communication skills in all forms: Written, in person, on stage, on the phone, and in social media.
  • A comfortable and natural leader of a group who can take charge of a room.
  • Quickly connects with executives on a personal and professional level.
  • Experienced moderator and facilitator who can lead peer-to-peer discussions for executives without it being about you.
  • Intellectually curious: Thrive in an ideas-oriented environment working with sophisticated content, issues, policies, and ideas.
  • Similar experience with (a) work focused on content, policy, or issues; or (b) experience as a membership leader, community manager, moderator, or facilitator.
  • Experience with senior executives at large companies in a professional context: Has worked directly with Fortune 1000 executives (CXO, VP, Director) as an employee, consultant, or vendor.
  • Experience that demonstrates your ability to master and develop deep subject matter expertise on complex business topics -- advanced degree preferred.
    Benefits:
  • Health insurance
  • 401(k) matching
  • Flexible Paid Time Off Policy
  • 12 paid company holidays
  • Summer Hours to help you recharge
  • Comprehensive group benefits including health, dental vision, and flexible spending accounts

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