Medical Order Specialist (REMOTE)

Overview

Start Date: 7/6/26

Pay: $17.50 - $18.00/HR

Schedule: Monday - Friday/ 8-5am MST

• Candidates in the MountainTime Zone will be prioritized for consideration.*

As a Change Order Representative, you are responsible for reviewing and processing changes to existing patient orders to ensure accuracy, compliance, and timely shipment of medical supplies. This role focuses on prescription review, insurance and authorization validation, documentation accuracy, and coordination with internal teams to prevent delays in patient care. This is a remote, detail-driven role requiring strong organizational skills and healthcare administrative experience.

Our Mission: To revolutionize the way homecare is delivered, one patient at a time.

Why Join Us?

100% Remote

Equipment Provided

Fun, Inclusive Work Environment

Full Benefits Package (Sick Time, Vacation, 401K, Dental, Vision, Life Insurance)

2 Bonus Days Off (“Fun Day” and “Inclusion Day”)

6 Paid Holidays

Supportive Team with Role-Based Training to Aid in Your Success

Internal Opportunities for Growth

Interactive Clubs and Engagement Opportunities

What You'll Do:

Review and process changes to existing patient orders

Validate prescription accuracy and determine when updated documentation is required

Verify insurance coverage and submit or follow up on authorizations

Calculate and verify enteral formula requirements

Navigate insurance and payer portals

Maintain accurate, HIPAA-compliant documentation

Communicate with patients and internal teams as needed to resolve order issues

The Right Fit Is:

Strong attention to detail and accuracy

Experience reviewing medical documentation, prescriptions, or insurance information

Ability to manage multiple order changes and meet turnaround expectations

Comfortable working independently in a remote environment

Effective written and verbal communication skills

Quality- and compliance-focused, with respect for patient confidentiality

 Remote Work Requirements:

Ability to maintain a quiet, dedicated workspace that is free of background noise and ongoing distractions

Ability to participate in virtual meetings with a professional, camera-ready presence

Ability to demonstrate strong time-management skills, as well as accountability and self-direction

Must be able to operate off reliable, high-speed internet

Position Qualifications:

2+ years of healthcare administrative, order processing, or insurance experience

Home health, DME, or enteral experience preferred

Insurance authorization knowledge a plus

High school diploma or GED required

Equal Employment Opportunity and Affirmative Action: Aveanna provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Aveanna complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.