Medical Administrative Assistant – Vaccine Coordination

This is a remote position.

Medical Administrative Assistant – Vaccine Coordination

Company: TeamFicient

Location: Remote

Employment Type: Full-Time

Salary Range: TBD

Work Schedule:

• Time Range: Between 7 AM and 7 PM CST
  




• Working Hours: 9 hours per day (8 working hours + 1-hour break)
  




• Days Off: TBD (2 days per week)
  

Why Join Us?

At Teamficient, our team spans multiple countries and regions, and we stay connected by operating within EST, CST, and PST time zones.

• Work Without Borders: Collaborate daily with experts from around the world. You’ll gain international exposure and experience that goes far beyond your local market.
  




• Built for Remote: Our setup isn't a "work from home" experiment; it’s a fully remote culture designed for autonomy, flexibility, and trust.
  




• Diverse Perspectives: You’ll be part of a multicultural team where different backgrounds are our greatest strength.
  




• Grow Globally: Expand your career on a global stage, learning how business works across different cultures and continents.
  

About the Role

We're looking for a detail-oriented Medical Administrative Assistant to support our clinic's vaccination program. You'll be the backbone of our scheduling, insurance verification, and patient communication, keeping everything running smoothly from a remote setup. If you're organized, calm under pressure, and comfortable in a fast-paced medical environment, this one's for you.

Core Responsibilities

Appointment Scheduling

• Schedule and coordinate vaccine and check-up appointments based on patient needs
  




• Manage daily calendars, reschedule as needed, and notify patients promptly
  




• Optimize appointment availability using scheduling tools
  

Insurance Verification

• Call insurance providers to verify patient eligibility and vaccine coverage
  




• Communicate coverage details and out-of-pocket costs clearly to patients
  




• Document all verification details accurately in patient records
  

Patient Communication

• Answer patient questions about vaccine schedules, eligibility, and what to expect
  




• Provide post-vaccination instructions and follow-up reminders
  




• Handle all vaccine-related inquiries in a professional and friendly manner
  

Records & Documentation

• Update patient records in EHR/EMR systems with accurate, complete information
  




• Enter vaccine administration details, including type, date, and dosage
  




• Maintain organized digital files and ensure all documentation is up to date
  

General Administrative Support

• Respond to emails, calls, and patient inquiries efficiently
  




• Prepare reports and maintain an organized workflow in a remote setting
  




• Keep digital filing systems clean and easy to navigate
  

Candidate Qualifications

Must-Haves

• 2–3 years of experience in a medical administrative role
  




• At least 2 years of hands-on experience calling insurance companies for eligibility and coverage verification
  




• Familiarity with common vaccines, vaccine schedules, and patient eligibility guidelines
  




• Experience with EHR/EMR systems and scheduling software
  




• Strong attention to detail and data entry accuracy
  




• Clear communicator, both written and verbal
  

Good to Haves

• Background in a clinical or immunization-focused setting
  




• Familiarity with vaccine coding and documentation requirements
  




• Experience managing high call volumes and multi-tasking in a remote environment