Marketing Coordinator and Administrator

We are looking for a highly organized and detail-oriented Marketing Coordinator to support day-to-day marketing operations across multiple channels.

This role is critical to keeping our marketing team running smoothly. You will be responsible for execution, coordination, and communication, ensuring nothing falls through the cracks.

This is not a strategy role. We are looking for someone who thrives on organization, follow-through, and getting things done efficiently and accurately.

Scope of Work:

1. Franchisee Communication & Support

Respond to inbound emails from franchisees (access requests, questions, support needs)

Coordinate access to platforms (Google Business Profile, Facebook, etc.)

Ensure all communications are handled promptly (within 24 hours)

2. Platform & Account Management

Manage and track access across platforms (GBP, Meta, etc.)

Troubleshoot basic access issues or escalate when needed

Maintain organized records of logins, permissions, and requests

3. Marketing Library Management

Upload and organize all marketing collateral

Maintain a clean, structured, and up-to-date marketing library

Ensure assets are easy to find and properly labeled

4. Website & Dev Coordination

Assign and track website and development tasks in Monday.com

Prepare for new branch launches (coordinate assets, timelines, and tasks)

Follow up with the dev team to ensure deadlines are met

5. Task Management & Operations

Create and assign tasks in Monday.com across marketing initiatives

Track progress and follow up to ensure completion

Keep projects moving forward and flag delays early

6. Email Marketing Support

Build and format eNewsletters

Coordinate content, links, and assets with the team

Ensure accuracy before sending

7. Creative Coordination

Submit requests to the graphic designer

Clearly communicate requirements and deadlines

Track revisions and ensure timely delivery

Requirements:

Strong organizational and project management skills

Excellent written communication (clear, professional, responsive)

Experience with tools like Monday.com, Google Workspace, and Meta platforms

Ability to manage multiple tasks and prioritize effectively

High attention to detail (nothing slips through the cracks)

Proactive mindset with strong follow-up skills

Experience supporting marketing teams or agencies

Familiarity with Google Business Profile and social media platforms

Nice to Have

Experience with Hubspot

Experience in franchise or multi-location businesses

What We’re Looking For:

Someone who is:

Extremely reliable and responsive

Detail-oriented and organized

Comfortable handling a high volume of tasks and requests

Able to take ownership and ensure things get done without constant oversight

To Apply, Please Include:

Examples of similar coordination or admin work you’ve done

Tools you’ve used (Monday, Asana, etc.)

Your availability and typical response time

We are looking for someone long-term who can become a core part of our team and help us scale efficiently.