Managed Human Resource Service (RFP)

1. Organizational Background

Legal Services of Eastern Michigan (LSEM) is a nonprofit law firm providing free civil legal assistance to low-income individuals and vulnerable populations throughout Eastern Michigan. The firm employs approximately 50 staff members across multiple offices serving communities throughout Eastern Michigan.

LSEM seeks proposals from qualified firms or consultants to provide outsourced/fractional Human Resource services on an initial pilot basis. The organization operates within a unionized environment and administers multiple Collective Bargaining Agreements (CBAs). LSEM currently does not employ dedicated in-house HR staff and seeks a responsive HR partner capable of supporting both strategic and operational HR functions.

The selected provider will serve as an extension of organizational leadership and provide practical, compliance-focused HR support tailored to nonprofit operations and unionized workplaces.

2. Purpose of the RFP

The purpose of this Request for Proposals is to identify an experienced provider capable of delivering comprehensive managed HR services within a defined budget and pilot engagement structure.

LSEM seeks a provider that can:
• Support day-to-day HR operations
• Advise leadership on labor and employment matters
• Improve consistency in personnel practices
• Strengthen recruitment and retention efforts
• Support administration of multiple collective bargaining agreements
• Assist with employee relations and workplace investigations
• Establish foundational HR infrastructure and processes
• Reduce organizational risk through proactive compliance support

This engagement is intended as a pilot contract with potential for renewal or expansion based on organizational needs and performance.

3. Scope of Services

The selected provider will provide strategic and operational HR services, including but not limited to the following:

A. Labor Relations and Collective Bargaining Support
B. Recruiting and Talent Acquisition
C. Compensation and Benefits
D. Training, Development, and Leadership Support
E. Culture, Engagement, and Retention
F. Employee Relations and Workplace Investigations
G. Leave Administration and Compliance
H. Personnel Records and HR Systems
I. Strategic HR Advisory Services

Proposers should clearly identify which services will be provided in an advisory capacity and which services may be directly administered by the provider, including leave administration, accommodation processes, workplace investigations, employee relations matters, and benefits-related support.

4. Evaluation Criteria

Nonprofit and Unionized Environment Experience: 30% Breadth of HR and Labor Expertise: 25% Responsiveness and Service Delivery Model: 20% Cost Effectiveness: 15% References and Qualifications: 10%

5. RFP Timeline

RFP Release Date: June 5, 2026
Questions Due: June 19, 2026
Responses to Questions Issued: June 24, 2026
Proposal Submission Deadline: July 3, 2026
Proposal Review Period: July 6–24, 2026
Follow-Up Questions and Interviews: July 20–31, 2026
Vendor Selection Notification: Week of August 3, 2026
Contract Finalization: August 2026
Pilot Implementation Begins: August/September 2026

6. Submissions Instructions

Submit proposals electronically in PDF format to:

[email protected]

Subject Line:

Proposal – Managed HR Services

Late submissions may not be considered.

7. Questions

Questions regarding this RFP should be submitted to:

Brian Smith
Chief Operating Officer
[email protected]

Responses may be distributed to all interested proposers.