**Loss Prevention Customer Service Associate II - Remote**

Posted 2026-05-06
Remote, USA Full-time Immediate Start

Join the arenaflex Family and Discover a World of Opportunities in Loss Prevention!

At arenaflex, we're committed to providing an exceptional shopping experience for our customers, while maintaining a safe and secure environment for our employees and customers alike. As a Loss Prevention Customer Service Associate II, you'll play a vital role in preventing loss and dishonesty, while providing top-notch customer service and support to our store teams. If you're passionate about creating a positive shopping experience and have a keen eye for detail, we want to hear from you!

  • *Responsibilities:**

As a Loss Prevention Customer Service Associate II, you'll be responsible for:

  • Serving as a visual deterrent to prevent potential loss and dishonesty, while wearing a Body Worn Camera
  • Maintaining a professional stance in the designated area at the front of the store
  • Greeting customers, demonstrating courtesy and respect, and responding to customer requests for assistance
  • Observing and reporting any suspicious behavior or critical incidents to LP or store management
  • Performing a closing safety sweep of the store with a member of management
  • Adhering to all arenaflex policies and procedures, and documenting required incidents in AIIM Case Management
  • Performing other duties as assigned
  • *Requirements:**

To be successful in this role, you'll need:

  • 0-2 years of retail or security experience
  • Strong verbal and written communication skills
  • Sound decision-making skills and ability to take initiative
  • Ability to stand for long periods of time and prioritize/organize workload effectively
  • *What We Offer:**

At arenaflex, we're committed to providing a comprehensive benefits package that supports your physical, emotional, and financial well-being. Some of the benefits you can expect include:

  • Competitive salary: $13.05 - $18.25 per hour
  • Comprehensive benefits package, including:
  • + Associate discount+ EAP+ Smoking cessation+ Bereavement+ 401(k) Associate contributions+ Child care & cell phone discounts+ Pet & legal insurance+ Credit union+ Referral bonuses+ 401(k) match+ Medical/dental/vision+ HSA+ Health care FSA+ Life insurance+ Short/long term disability+ Paid parental leave+ Paid holidays/vacation/sick+ Auto/home insurance discounts+ Scholarship program+ Adoption assistance
  • *Work Environment and Company Culture:**

At arenaflex, we're passionate about creating a positive and inclusive work environment that supports the growth and development of our employees. Our company culture is built on the values of:

  • Respect: We treat each other with respect and dignity, regardless of position or title.
  • Integrity: We operate with honesty and transparency in all our interactions.
  • Accountability: We take ownership of our actions and decisions, and are accountable for our results.
  • Collaboration: We work together as a team to achieve our goals and objectives.
  • Innovation: We encourage creativity and innovation, and are always looking for new and better ways to do things.
  • *Career Growth Opportunities and Learning Benefits:**

At arenaflex, we're committed to helping our employees grow and develop their careers. Some of the career growth opportunities and learning benefits you can expect include:

  • Opportunities for advancement and career growth
  • Training and development programs to help you develop new skills and knowledge
  • Mentorship and coaching from experienced colleagues
  • Access to online learning resources and training programs
  • Opportunities to participate in special projects and initiatives
  • *How to Apply:**

If you're passionate about creating a positive shopping experience and have a keen eye for detail, we want to hear from you! Apply now to join the arenaflex family and take the first step towards a rewarding new role.

Don't miss this opportunity to join the arenaflex family and take the first step towards a rewarding new role. Apply now and become a part of our dynamic team!

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