Lead Paralegal | Remote | United States

Our client, a fast-growing legal operations organization, is seeking a Lead Paralegal to support attorneys and clients in personal injury matters across the United States. This is a fully remote opportunity for an experienced legal professional who thrives in a high-volume, fast-paced environment.

The role involves managing attorney relationships, client communications, and ensuring the smooth progression of cases from sign-up through resolution while delivering an exceptional client experience.

Key Responsibilities
• Serve as the primary liaison between attorneys, clients, and the legal operations team
• Maintain proactive communication with clients throughout treatment and the full case lifecycle
• Provide detailed case status reports and regular updates to attorneys and law firm partners
• Coordinate with intake specialists, case managers, and demand reviewers to ensure cases progress efficiently
• Identify and resolve delays, bottlenecks, or issues before they impact outcomes
• Ensure attorneys have accurate and timely case information readily available
• Support case progression from initial intake through settlement and resolution
• Maintain organized, accurate, and confidential case files and documentation
• Deliver a high-touch client service experience while managing case velocity

Qualifications

Experience & Training
• 10+ years of paralegal experience required
• Strong experience in personal injury or high-volume plaintiff-side litigation preferred
• Prior experience supporting multiple attorneys and managing high caseloads
• Proficiency with PI CMS (e.g., Litify, Filevine).

Skills & Abilities
• Excellent client communication and stakeholder management skills
• Ability to build trust quickly with attorneys, clients, and internal teams
• Strong organizational and case management abilities
• Detail-oriented with exceptional follow-up and documentation skills
• Ability to prioritize multiple deadlines in a fast-paced remote environment
• Proactive problem-solving mindset with strong ownership of case outcomes
• High level of professionalism and confidentiality

Compensation & Benefits
• Annual salary range: $85,000 – $125,000, depending on experience
• Equity offered
• 100% employer-paid health, dental, and vision coverage
• 401(k) retirement plan
• Flexible PTO
• Fully remote opportunity within the United States

Master Search Solutions is a direct hire recruiting firm that specializes in the New Jersey marketplace. We have nearly 30 years of experience connecting top talent with leading businesses. We are committed to (and celebrate) diversity, equity, and inclusion.