**Lead Data Science Consultant - Customer Excellence Data and Analytics**

• *Unlock the Power of Data Science at arenaflex**

Join arenaflex, a leading financial services company, as we seek a highly skilled Lead Data Science Consultant to drive business growth and excellence through data-driven insights. As a key member of our Customer Excellence Data and Analytics (CEDA) organization, you will play a critical role in shaping our data science strategy and delivering actionable recommendations to drive business outcomes.

• *Why arenaflex?**

arenaflex is a company that truly cares about its employees' career growth and well-being. We ranked #2 on the 2023 LinkedIn Top Companies list, and #1 among financial services companies, as the best workplace "to grow your career" in the U.S. Our employee-welfare-centered business approach and commitment to diversity, equity, and inclusion make us an attractive employer for top talent.

• *About this role:**

We are seeking a Lead Data Science Consultant to join our CEDA organization, responsible for owning the full analytics development cycle, including mining and analyzing data, building predictive models using NLP and Machine Learning techniques, identifying performance issues and opportunities, and delivering meaningful insights and building documentation of validation methods and results.

• *Key Responsibilities:**

• Lead complex initiatives by utilizing data-driven, advanced analytical, statistical techniques, algorithms, or models to make actionable insights, trends, recommendations, including those that are cross-functional with broad impact.
• Build support for and deliver recommendations in complex and multi-faceted situations requiring an expertise in analytical thinking and strong technical skillset to resolve business issues.
• Strategically collaborate and consult with peers, colleagues, and mid-level to senior managers to drive recommendations and strategies based on data-driven, analytical insights, trends, and patterns that will resolve issues and achieve goals; may lead projects, teams or serve as a peer mentor.
• Execute complex analytical experiments and create innovative statistical models to discover solutions for abstract business problems across various domains.
• Interpret and analyze data, using advanced analytics modeling methods and programming, to recommend ways to solve problems and influence business decisions and strategies.
• Provide consultation to peers on data science best practices, methods, and tools to leverage.
• Communicate actionable insights and recommendations using data in a digestible format to a non-technical audience of varying levels.

• *Required Qualifications:**

• 5+ years of data science experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
• Master's degree or higher in a quantitative discipline such as mathematics, statistics, engineering, physics, economics, or computer science

• *Desired Qualifications:**

• Fluency in SAS, Python, SQL (Teradata).
• Deep experience with Machine Learning (ML), Natural Language Processing (NLP)
• Large Language Model (LLM) experience preferred.
• Extensive model development and model validation experience including end-to-end model build efforts from discovery to deployment.
• Excellent communication skills and ability to articulate complex material to a diverse audience.
• Adept at designing/performing model testing, including explainability, robustness, fairness testing, etc.
• Proficient in creating accompanying documentation in model development process.

• *Job Expectations:**

• Ability to travel up to 10% of the time.
• This position is not eligible for Visa sponsorship.
• Ability to work on site per arenaflex's standard operating model in one of the listed locations.

• *Posting Locations:**

• CHANDLER, AZ
• MINNEAPOLIS, MN
• WEST DES MOINES, IA
• CHARLOTTE, NC

• *Work Environment and Company Culture:**

arenaflex is committed to creating a diverse, inclusive, and equitable work environment that fosters collaboration, innovation, and growth. Our employees are passionate about delivering exceptional customer experiences and driving business outcomes through data-driven insights. We offer a dynamic and supportive work environment, with opportunities for professional development, mentorship, and career growth.

• *Compensation, Perks, and Benefits:**

arenaflex offers a competitive salary and one of the richest benefits packages in the industry. Our Total Rewards program focuses on wellness, work-life balance, and the financial health of our employees. We invest in our employees' growth and well-being, providing opportunities for professional development, mentorship, and career advancement.

• *How to Apply:**

If you are a motivated and experienced data science professional looking to join a dynamic and innovative organization, please submit your application, including your resume and a cover letter, to [insert contact information]. We look forward to hearing from you!

• *Equal Employment Opportunity:**

arenaflex is an equal employment opportunity employer and welcomes applications from all qualified candidates, regardless of race, color, gender, national origin, religion, age, sexual orientation, gender identity, gender expression, genetic information, individuals with disabilities, pregnancy, marital status, status as a protected veteran or any other status protected by applicable law.

• *Accommodation for Applicants with Disabilities:**

To request a medical accommodation during the application or interview process, please visit [insert contact information].

• *Drug and Alcohol Policy:**

arenaflex maintains a drug-free workplace. Please see our Drug and Alcohol Policy to learn more.

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