IT Systems Engineer II

IT Systems Engineer II
The Systems Engineer II designs, implements, and maintains the university’s enterprise server and storage
infrastructure across cloud platforms and Biola’s on-premises data centers. This role ensures the high
availability, performance, and security of critical enterprise IT services, directly supporting the
university’s mission and operational excellence.

Alignment with Theological Positions

The person who fills this position must personally agree with Biola’s Articles of Faith and support the
positions contained in its Statement of Biblical Principles and Eschatology Teaching Position. This person
may not act or speak in a manner inconsistent with these positions during their employment.

Department

Information Technology

Supervisor

Director of IT System Administration

Educational Requirements

BS in computer science or a related field preferred

2+ years Systems Engineering and 3+ years Information Technology experience preferred

Work Requirements

Non-exempt (02), full-time – 40 hours/week, 12 months per year

One Systems Engineer role requires on-campus presence in La Mirada, CA (hybrid eligible).
Remaining roles may be fully remote.

Occasionally lift 21–50 lbs of equipment

Occasionally kneel, stoop, or bend to connect equipment

Occasionally climb ladders

Essential Duties

Implement, configure, and maintain:

Linux and Windows server VMs, Kubernetes containers, tiered storage, and hypervisor tools (hybrid cloud)

Automated system management tools for deployment, monitoring, and patching

Identity and access management systems supporting SSO and MFA

PaaS and SaaS platforms (e.g., Google Workspace, Zoom, Microsoft 365)

Endpoint management systems (macOS, Windows, iOS)

Implement and configure hybrid, agentic AI systems for university operations

Use agentic AI to troubleshoot, design, implement, and maintain infrastructure systems

Identify and resolve complex (Tier 3+) technical issues

Design and implement enterprise backup solutions aligned to RTO/RPO targets

Participate in after-hours on-call rotation

Maintain patch management and system upgrade processes

Monitor cybersecurity threats and harden systems accordingly

Implement log management and monitoring best practices

Participate in infrastructure design and deployment projects

Develop and maintain system documentation and knowledge base content

Stay current with emerging IT and security trends

Evaluate new technologies for institutional adoption

Mentor junior team members

Fulfill escalated service requests from Tech Support

Required Skills / Qualifications

Broad IT experience across multiple platforms and best practices

Proven ability to use AI to accelerate daily work and project delivery (experience using agentic AI is a plus)

Strong problem-solving and systems-thinking ability

Knowledge of IT security best practices and system hardening

Integrity in handling sensitive systems and data

Strong technical execution and teamwork

Experience with cloud platforms (AWS, Azure)

Experience with GitOps and version control systems

Expertise in Linux and Windows administration

Experience with macOS administration

Knowledge of containerization and orchestration

Experience with automation and infrastructure-as-code

Familiarity with Ansible and scripting

Experience with identity platforms (e.g., Entra ID)

Experience with endpoint management tools (Intune, SCCM, Jamf)

Strong ability to work independently on complex tasks

Demonstrated team orientation and cross-functional collaboration

Excellent written and verbal communication skills

Additional Expectations

Maintain a lifestyle consistent with Christian principles and support the spiritual growth
and development of the university community

Hiring Range: $57.69 - 67.31 per hour