IT Disaster Recovery Specialist

With 75 years of experience, our focus is on helping the most vulnerable children overcome poverty and experience fullness of life. We help children of all backgrounds, even in the most dangerous places, inspired by our Christian faith.

Come join our 31,000+ staff working in nearly 100 countries and share the joy of transforming vulnerable children’s life stories!

Key Responsibilities: IMPORTANT INFORMATION: All CVs should be submitted in English.

This position is open to candidates based in countries where World Vision International is legally registered to operate.

This role provides technical leadership in designing, implementing, and continuously improving enterprise disaster recovery capabilities across WVI’s global technology environment. The IT Disaster Recovery Specialist ensures that critical systems, cloud platforms, and applications are resilient and recoverable, aligned to defined RTO and RPO targets. The role drives adoption of DR frameworks, testing programmes, and recovery practices to minimize business disruption and strengthen organisational resilience.

QUALIFICATIONS: Bachelor’s degree in information technology, Computer Science, Engineering, or related field • ITIL Foundation (minimum); ITIL Intermediate or ITIL 4 Managing Professional is an advantage

Relevant certifications in cloud platforms (Azure, AWS) or disaster recovery / business continuity (e.g., DRII, CBCI) are desirable

5+ years’ experience in IT Disaster Recovery, Infrastructure Operations, or Business Continuity roles

Proven experience designing and implementing enterprise disaster recovery strategies across cloud (Azure/AWS), hybrid, and on-prem environments

Hands-on experience with DR technologies (e.g., Azure Site Recovery, AWS DR patterns, backup/replication tools)

Experience defining and operationalizing RTO / RPO for critical services

Experience leading DR testing (failover, tabletop, live recovery drills) and recovery execution

Exposure to hybrid environments (cloud + on-prem infrastructure)

Experience integrating DR with ITSM processes (Incident, Major Incident, Change, Problem Management).

This position is eligible for Remote or Hybrid-Work based dependent on the country of hire. It involves continuous collaboration with global teams across various time zones. The position requires ability and willingness to travel domestically and internationally if needed.

Technical & Functional Skills
Strong understanding of disaster recovery frameworks and standards (e.g., ITIL, ISO 22301, NIST)

Experience designing DR architectures including failover, geo-redundancy, and backup strategies

Knowledge of infrastructure resilience across compute, storage, network, and identity layers

Experience with automation and infrastructure-as-code (e.g., Terraform) for repeatable recovery environments

Familiarity with cybersecurity incident response and ransomware recovery integration

Experience with dashboards, reporting, and DR readiness tracking

Core Competencies:
Strong analytical thinking with ability to assess recovery risk and design mitigation strategies

Structured, process-driven mindset with focus on governance, documentation, and audit readiness

Strong collaboration across infrastructure, cloud, security, and application teams

Ability to lead calmly and decisively during incident recovery scenarios

Continuous improvement mindset with focus on resilience, readiness, and operational maturity

Customer-focused approach, ensuring minimal business disruption and reliable service recovery

CONTINUATION OF MAJOR RESPONSIBILITIES: DR Strategy, Framework & Governance Define and maintain enterprise DR policies, standards, and governance framework

Establish and refine RTO/RPO targets aligned to business criticality

Ensure DR documentation is audit-ready and integrated with ITSM processes

Align DR practices with business continuity strategy

DR Architecture & Implementation
Design DR solutions across cloud (Azure/AWS), hybrid, and on-prem environments

Implement failover, geo-redundancy, and backup strategies

Embed DR requirements into solution architecture and project delivery

Evaluate DR tools and vendor capabilities.

Testing, Exercising & Validation This includes but not limited to the following:
Plan and execute DR drills, failover tests, and tabletop exercises

Validate RTO/RPO compliance for critical systems

Document outcomes and track remediation actions

Drive continuous improvement based on test results.

Incident Recovery & Coordination
Act as technical authority during major incidents and recovery scenarios

Coordinate recovery across infrastructure, cloud, and application teams

Maintain DR runbooks and recovery playbooks

Support PIR and integrate lessons learned.

Stakeholder Enablement & Reporting
Train teams on DR practices and readiness

Engage business stakeholders on recovery requirements

Maintain DR dashboards and reporting

Collaborate with security, cloud, and platform teams.

Applicant Types Accepted:
Local Applicants Only