Insurance Coordinator

Position Summary  

The Insurance Coordinator supports the Property Management team by managing all aspects of property-related insurance administration across a multi-state commercial real estate portfolio. This role is responsible for ensuring accurate tracking, compliance, documentation, and coordination of insurance coverage, certificates, and claims. The ideal candidate is highly detail-oriented, organized, and capable of managing multiple priorities in a fast-paced environment.  

Job Details 

Work from home 

Monday to Friday, 8 am - 5 pm EST 

Will follow PH Holidays 

Key Responsibilities 

Insurance Administration 

• Track and maintain insurance coverage for all properties, including policies, 

renewals, and expirations 

• Coordinate with insurance brokers, carriers, and internal stakeholders to ensure 

continuous and adequate coverage 

• Review insurance policies for accuracy and completeness 

Certificates of Insurance (COIs) 

• Request, review, and track Certificates of Insurance from tenants, vendors, and 

contractors 

• Ensure compliance with lease and contractual insurance requirements 

• Maintain organized and up-to-date COI records 

Claims Management 

• Assist in the coordination and tracking of insurance claims 

• Liaise with property managers, insurance carriers, and third parties during the 

claims process 

• Maintain documentation and status updates for all open and closed claims 

Compliance & Reporting 

• Ensure all insurance requirements are met across the portfolio 

• Support audits and provide documentation as needed 

• Generate reports related to insurance coverage, compliance, and claims activity 

Cross-Functional Coordination 

• Partner with Property Management, Accounting, and Legal teams 

• Provide timely updates and respond to internal inquiries regarding insurance 

matters 

Qualifications 

• 2+ years of experience in insurance administration, property management support, 

or a related field 

• Familiarity with commercial property insurance, COIs, and claims processes 

preferred 

• Strong organizational and document management skills 

• High attention to detail and accuracy 

• Ability to manage multiple priorities and meet deadlines 

• Strong communication and follow-up skills 

• Proficiency in Microsoft Office (Excel, Outlook, Word) 

Preferred Attributes 

• Experience supporting commercial real estate portfolios 

• Experience working with insurance brokers and carriers 

• Ability to work independently while maintaining strong coordination with internal 

teams