Insurance Accounts Receivable Specialist

Pay: starting at $55,000

Job Type: Full-Time

Work Location: Remote, Hybrid, or Onsite (based on organizational needs)

About Healing Haven

Healing Haven is a state-of-the-art behavioral health organization with three clinics across Metro Detroit supporting children with autism and their families. We take a family-centered approach to care and provide a full continuum of services, including Applied Behavior Analysis (ABA) Therapy, Speech Therapy, Occupational Therapy, Counseling, Parent Training, and Autism Diagnostic Testing. Through our collaborative, multidisciplinary model, we work together to help children and families reach their fullest potential.

Position Overview

We are seeking an experienced Insurance Accounts Receivable Specialist to join our growing Revenue Cycle team. This role requires strong experience in healthcare or behavioral health billing and involves managing insurance claims, resolving denials, monitoring authorizations, and ensuring timely reimbursement using the CentralReach platform.

Compensation & Benefits

Salary based on experience

Comprehensive medical, dental, and vision coverage with employer contributions towards medical

Employer-paid $50,000 life insurance

Short-term disability coverage

401(k) retirement plan

Earned Wage Access for financial flexibility

Generous paid time off

Key Responsibilities

Manage insurance accounts receivable and follow up on outstanding balances

Research and resolve denied, rejected, and underpaid claims

Submit corrected claims, appeals, and supporting documentation as needed

Work with insurance payers to obtain claim status updates and secure reimbursement

Use CentralReach for billing workflows, claims, payment posting, and reporting

Monitor authorizations and ensure accurate service billing against approved units

Maintain accurate insurance and payer records within CentralReach

Collaborate with intake, clinical, and authorization teams to resolve billing issues

Support month-end reporting and revenue cycle performance tracking

Requirements

2+ years of insurance accounts receivable experience in ABA, healthcare, or behavioral health setting,

Experience with ABA billing and revenue cycle processes preferred

Proficiency in CentralReach (billing, claims, payment posting, reporting)

Strong understanding of denials, appeals, ERAs, EOBs, CPT codes, and modifiers

Experience with insurance authorizations and payer requirements

Strong analytical, organizational, and communication skills

Ability to perform standard computer-based work in an office or remote environment (e.g., prolonged computer use, data entry, and digital document review)