Inside Sales Specialist

Alfa Laval is a company dedicated to pioneering solutions for energy, food, water, and shipping, fostering a culture of innovation and personal growth. The Inside Sales Specialist is responsible for selling transactional products and services, supporting customers, and driving sales through high-volume outreach and lead qualification.

Responsibilities

• Make high‑volume outbound calls to prospects daily using call lists/Installed Base, CRM data or lead-generation tools based on Target Customer/Industries
• Introduce the company’s products or services, clearly communicating value and addressing initial questions or objections
• Qualify leads based on defined criteria to determine fit and readiness for the next step in the sales process
• Schedule appointments/calls for Field Sales Managers
• Be able to immediately close a deal or move on the sales process if the opportunity is presented
• Document all interactions in the CRM with accurate notes and follow‑up tasks
• Use the CRM tool and other tools in a consistent and qualitative way, to support the sales process and take decisions
• Serve as a point of contact for a small portfolio of newly acquired or lower‑touch accounts
• Conduct periodic check‑ins to ensure satisfaction and identify upsell or cross‑sell opportunities
• Follow up on warm leads from marketing campaigns, email outreach or inbound inquiries
• Meet or exceed daily/weekly KPIs, including call volume, conversions and appointments set
• Build compelling Value Propositions scripts and collaborate with the sales and marketing team to refine them, improve lead quality and optimize outreach strategies
• Maintain a positive, persistent attitude when handling objections or rejection
• Analyze and understand market insights and the customers’ buying behavior and keep team informed and updated
• Travel up to 10%

Skills

• Bachelor's degree in Engineering/ Business Major graduate having robust experience is a plus
• Prioritizing and managing multiple short-term tasks
• Problem solving
• Strong customer service orientation and sense of urgency
• Ability to prioritize and manage multiple tasks simultaneously
• Ability to express ideas clearly both in written and verbal formats
• Strong attention to detail and follow-up skillset
• Team work and team player
• Strong verbal communication and active listening skills
• Comfort with high‑volume outreach and rejection
• Ability to quickly build rapport with strangers
• Organized, disciplined, and consistent with follow‑ups
• Experience with CRM systems is a plus
• Prior cold‑calling or inside‑sales experience preferred

Benefits

• Medical/dental/vision/life
• 401(k) plan
• And more

Company Overview

Company H1B Sponsorship