Inside Sales Manager - Club

Primary Purpose: 

The Inside Sales Manager supports Club accounts by managing sales execution, promotional tracking, customer communication, and cross-functional coordination. This role ensures commitments, demos, new item launches, and financial accruals are accurately tracked and executed while serving as a key liaison between Sales, Marketing, Customer Service, Finance, Innovation, and external customers. 

 

Responsibilities: 

•    Support inside sales efforts across club accounts

•    Maintain Commitment Tracker and communicate order status to buyers

•    Track monthly accruals, SPP deductions, and promotional/demo spend

•    Manage demo submissions, tracking, and reporting

•    Code invoices for demos, promotions, imaging, and deductions

•    Submit and track internal and external sample requests

•    Support actionable follow ups from customer meetings

•    Enter and update Salesforce opportunities and customer information

•    Provide lift reports and sales reporting as requested

•    Coordinate buy documents and QA forms across teams

•    Support Instacart imaging requests and buy doc updates

•    Serve as backup for forecasting, buy docs, and team as needed

•    Provide cross-functional training and operational support