Infrastructure Engineer

For us, tech has never been about just hardware or software. It’s about people. It’s our meaningful relationships, deep expertise and practical know-how in technology that drive what we do. We put our customers, our partners and the environment at the heart of everything we do and our people are the difference that make the difference.

At boxxe, we understand, we collaborate, we simplify, we care and we deliver; together we are making tech human.

Your Mission 💪

The IT Infrastructure Engineer is responsible for the deployment, configuration and ongoing support of enterprise infrastructure across both virtual and physical environments. The role focuses on Windows Server deployments, clustering technologies, storage integration (MPIO), identity and access solutions (PingFederate, UserLock MFA), and application onboarding within a secure, highly available environment.

What you’ll be doing 🎯

Deploy and configure Windows Server environments across VMware vCenter (virtual builds) and physical servers

Perform system provisioning including OS installation, patching and baseline security hardening

Manage virtual machine lifecycle (provisioning, resizing, decommissioning)

Monitor and optimise resource utilisation across clusters

Document onboarding processes and standards

Maintain technical documentation including SOPs and runbooks

Administer and maintain VMware vSphere / vCenter environments

Manage virtual machine lifecycle (provisioning, resizing, decommissioning)

Monitor and optimise resource utilisation across clusters

Design and implement Windows Failover Clustering solutions

Configure and support Multipath I/O (MPIO) for SAN storage

Ensure resilience and high availability of critical systems

Lead/support application onboarding including authentication integration and infrastructure provisioning

Collaborate with application owners to meet security and connectivity requirements

Document onboarding processes and standards

Provide support for infrastructure incidents and requests

Troubleshoot complex issues across Windows, VMware and identity platforms

Participate in on-call support where required

Ensure systems meet organisational security and compliance standards

Support patching cycles and vulnerability remediation

Work with cyber and compliance teams as required

Maintain technical documentation including SOPs and runbooks

Contribute to continuous service improvement initiatives

What experience we think you’ll need 🚀

Strong experience with Windows Server (2016/2019/2022)

Experience with VMware vSphere / vCenter

Knowledge of Windows Failover Clustering and MPIO

Configure and support PingFederate for SSO and application federation

Manage UserLock MFA including policy configuration and access control

Support secure authentication integration across enterprise platforms

Understanding of Active Directory, DNS, DHCP, and networking fundamentals

Experience with F5 load balancers, Citrix, and Linux (RHEL/OEL)

Knowledge of ITIL processes and PowerShell scripting

Strong problem-solving skills and ability to work under pressure

Clear communication with stakeholders

Proactive approach to documentation

Secure and reliable infrastructure deployments

High availability of critical systems

Successful application onboarding

Timely incident resolution and audit-ready documentation

Scheduled On-call and Out of Hours OS Patching participation (renumerated)

Ability to obtain/holder of BPSS & SC Clearance

As an equal opportunity employer, we are committed to building a team that represents a variety of backgrounds, perspectives, and skills. boxxe does not discriminate based on race, religion, colour, national origin, sexual orientation, gender identity, age, marital status, veteran status, or disability status. All our employment is based on qualification, excellence, and business need.