Impact Measurement Consultant
Posted 2026-05-06We are regularly Roles Impact Measurement consultants are responsible for measuring the impact of Omni-channel or CX The ideal consultants will be passionate about transforming customer engagement impact measurement. They will be strong analytical thinkers, with
looking for consultants in the area of Omni-channel / CX Impact Measurement globally to join our network of independent consultants.
& Responsibilities
programs within Pharmaceutical and Biotechnology companies. Key
responsibilities include:
KPIs and metrics frameworks
performance goals and benchmarks
performance reports
program performance and making optimization recommendations
on and supporting the implementation of measurement tools
analytics maturity
analytics visions and transformation plans
and delivering analytics training programs
as interim staff
strategists with expertise in:
analytics strategy
analytics
analytics
visualization
Optimization
analytics
intelligenceRequirements
deep subject matter expertise surrounding digital and multi-channel engagement
in Healthcare. They will be thought leaders with a strong service orientation, capable
of directly engaging clients and driving projects forward. They will be strong executers capable of driving change in an organization.
Relevant prior experiences include:
experience in a Lead Strategist role at an agency, consulting firm or
client
record of conceiving and guiding excellence programs that make a
measurable impact
subject matter expertise surrounding digital and multi-channel engagement
in Health
client consultation skills with ability to guide a strategic discussion
thinker with strong organizational skills
understanding of strategic marketing process
academic credentials; MBA or equivalent advanced degree preferred but not
required.