HR Business Partner

At Zelh, we support fast-growing businesses by building and managing high-performing global teams.
We are looking for an HR Business Partner to join our HR team and become a trusted advisor for assigned client portfolios, supporting employees, managers, and stakeholders while helping drive employee experience, retention, and business success.
This role combines employee relations, stakeholder partnership, client support, and strategic HR advisory in a dynamic international environment.
What You’ll Do
Client Partnership
Serve as the primary HR contact for assigned clients

Build trusted relationships with stakeholders and managers

Provide HR guidance and support people-related decision-making

Participate in client meetings and workforce planning discussions

Identify people risks and recommend solutions

Employee Experience & Relations
Conduct employee check-ins and stay interviews

Support employee engagement and retention initiatives

Handle employee relations cases and escalations

Partner with managers to resolve workplace concerns

Monitor employee experience throughout the employee lifecycle

Performance & Development
Coordinate performance review processes

Support managers during performance discussions

Initiate salary review conversations when appropriate

Support employee development and talent growth initiatives

Portfolio & Risk Management
Monitor retention, engagement, turnover, and employee sentiment trends

Identify emerging people risks

Prepare portfolio health reviews and recommendations

Use HR data to support decision-making and action planning

Client Workforce Changes
Coordinate compensation and workforce changes requested by clients

Manage contract exhibits and workforce change documentation

Ensure proper approvals and communication throughout the process

Partner with Finance and HR Operations on employment-related changes

HR Projects & Continuous Improvement
Participate in HR initiatives and process improvement projects

Contribute to the development of scalable HR practices

Support implementation of new tools, workflows, and programs

What We’re Looking For
2+ years of experience in HR, HRBP, People Partner, Employee Relations, or similar roles

Experience supporting employees and managers in a fast-paced environment

Experience handling employee relations cases and HR escalations

Strong stakeholder management and communication skills

Strong problem-solving and conflict-resolution abilities

Ability to manage multiple priorities and client portfolios

Experience working with HR systems and HR processes

English level B2 or higher

Nice to Have
Experience in outsourcing, staffing, EOR, BPO, or service-based businesses

Experience supporting international and remote teams

Experience working with performance review and compensation processes

Experience analyzing HR metrics and employee experience data

Experience supporting enterprise or multi-client environments

What Success Looks Like
Strong relationships with assigned clients and stakeholders

Healthy employee engagement and retention within assigned portfolios

Effective management of employee relations and escalations

Proactive identification of people risks and solutions

High-quality HR support and partnership for both employees and clients

Why Join Zelh?
International and fast-growing environment

Opportunity to influence employee experience and business outcomes

Exposure to diverse clients and industries

High level of ownership and autonomy

Working conditions:
Work schedule: Monday-Friday, 10:00-19:00(including flexibility)

A supportive team

Competitive Salary in USD

Remote eligibility

10+ business days of paid time off

Equipment provided