[Hiring] Pharmacy Data Entry Technician @SelectQuote, Inc.

Role Description

The Pharmacy Data Entry (DE) Technician assists licensed pharmacists, typically in a remote location, in the preparation of prescriptions and other health-related products as permitted by Federal, State, and local law. This position achieves customer satisfaction by:
• Promptly processing and filling prescriptions accurately and timely through the data entry of all assigned data entry tasks.
• Referring any questions regarding prescriptions, drug information, or health matters to a pharmacist.
• Maintaining the policies and procedures of the SelectRx Pharmacy Division.

Schedules are Tuesday-Saturday or Sunday-Thursday. Weekend shift 8:00 AM - 4:30 PM EST & weekday shift 1:30 PM - 10:00 PM EST.

Supervisory Responsibilities
• This position has no direct supervisory responsibilities.

Essential Duties and Responsibilities
• Responsible for the entry and processing of medication orders into the pharmacy operating system.
• Processes and enters prescriptions accurately and in a timely manner.
• Perform medication history interviews, food-drug interaction counseling, and processing prescriptions following all prescription error prevention procedures.
• Responsible for understanding all applicable policies and procedures of the department necessary to perform essential job functions.
• Performs duties and responsibilities according to the philosophy and standards of SelectRx, including conveying courtesy, respect, enthusiasm, and positive attitudes in work situations with clients, peers, and visitors.
• Uses multiple software programs to review patient profiles and process medication orders, which includes:
• Hand-written Physician Order Sheets
• Electronic Prescriptions
• Reorder Requests
• Phone Order Physician Sheets
• Enters correct hour of administration on prescriptions for automated/robotic dispensing devices to fulfill and package medications.
• Spot checks for errors and follows procedure for remediation.
• Maintains patient records with a strong attention to detail.
• Verifies the accuracy of patient and prescription information.
• Refers prescription questions to Pharmacist/Supervisor.
• Understands and maintains confidentiality regarding patient medications and illnesses.
• Protects sensitive information by not inappropriately accessing or distributing PHI (Personal Health Information).
• May be requested to perform job-related tasks other than those stated in the description as directed by Administration.
• All tasks and duties must be completed in accordance and compliance with HIPAA guidelines, State and Federal laws, and current company policies and procedures.

Skills/Abilities
• Ability to read prescriptions, SIG codes, and document information on prescriptions, third-party forms, inter-office order forms, and communication forms.
• Learn and retain information including product names and locations as well as drug usage instructions (SIG Codes).
• Enter and retrieve data from various operating systems employed in prescription processing and drug ordering and packaging.
• Service-oriented with a high degree of interpersonal, communication, and organizational skills.
• Demonstrates appropriate written and oral communication skills.
• Ability to effectively interact with all levels of management, associates, clients, and the public.
• Must have a positive attitude and work well in a team environment.
• Must display dependability, possess a strong work ethic, and have reliable attendance.
• Proficiency in reading, writing, and speaking English is required.

Education and Experience
• All employees must complete required employer orientation and ongoing training needs as directed by pharmacy.

Certificates/Licenses/Registration
• Must be a fully licensed technician (or willing to obtain prior to start date) in the State of Indiana and the State of Pennsylvania.
• National Pharmacy Technician (PTCB or NHA) license required.

Physical Requirements
• Work is performed indoors with potential for exposure to safety and health hazards related to office work.
• Could periodically travel to other office and operational sites.
• The noise level in the work environment is usually moderate.
• Prolonged periods of sitting at a desk and working on a computer.

Benefits
• Competitive Medical, Dental, and Vision Insurance.
• HSA/FSA.
• Voluntary Hospital Indemnity, Critical Illness, Accident Insurance, and Short Term Disability.
• Voluntary Life Insurance for Self, Spouse, and Dependent.
• Company-paid Basic Life Insurance and Long Term Disability.
• Retirement plan and Employer match contribution with Profit Share.
• Tuition Reimbursement program.
• Company perks and Discount program.
• Engaging Wellness and Financial Education Resources.
• Employee Assistance Program.
• Incentive Plans.
• Base Hourly Minimum: $17.00.
• Base Hourly Maximum: $20.00.