[Hiring] Embedded Processor II @Datavant

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Role Description

This position is responsible for processing Release of Information (ROI), specifically medical record requests in a timely and efficient manner, ensuring accuracy and individual metrics are met.
• Verifying and analyzing data to affect the efficient and effective retrieval of charts in accordance with the core business function of Ciox Health.
• Safeguarding and protecting the patient’s right to privacy by ensuring that only authorized individuals have access to the patient’s medical information.
• Ensuring all releases of information are in compliance with the request, authorization, company policy, and HIPAA regulations.
• Acting as a mentor regarding general questions, site EMRs, and assisting with new hire training and development.
• Processing medical record requests by taking calls from patients, insurance companies, and attorneys to provide medical record status.
• Documenting information in multiple platforms using two computer monitors.

Qualifications
• High School Diploma or equivalent required.
• Experience in a healthcare environment or release of information setting is preferred.
• 2-year EMR related experience strongly preferred.
• Knowledge, experience, and/or training in accurate data entry, office equipment, and procedures required.
• Demonstrate accuracy and attention to detail.
• Computer skills including Windows based applications (Word, PowerPoint, Excel, Access, Outlook).
• Excellent organizational skills.
• Effective verbal and written communication skills in the English language.
• Adaptable to changing business environment.
• Demonstrated ability to work within a diverse group of individuals and collaboratively in a matrixed, cross-departmental remote environment.

Requirements
• Enter accurate data when assigned by team lead.
• Remote processing of electronic medical records through various EMR systems as directed.
• Ability to work with minimum supervision responding to changing priorities and role needs.
• Report any technical difficulties that you may experience as soon as they occur.
• Meet required metrics for your role - CPH (Charts Per Hour) & Attendance.
• Actively participate in all training that is assigned to you by your supervisor.
• Maintain high standards of confidentiality to safeguard and protect Patient’s Right and comply with all company and facilities policies and HIPAA regulations.
• Read all documentation and follow written instructions provided to ensure compliance and accurate job completion.
• Immediately report to team lead/coordinator/supervisor or management any security breaches, unsafe behavior witnessed, or any site difficulties.
• Support a service environment that focuses on quality processes.
• Ensure that deadlines are met and respond to emails and other requests for information timely.
• Adhere to company policies.
• Perform other duties as assigned.
• Work effectively with co-workers in a constructive and positive manner.
• Listen to and objectively consider ideas and suggestions for improvement.
• Assist with new hire training and development.
• Assist with special projects as defined by leadership (i.e., CNA research, Time Studies, Quality Review, Deep Dive assistance).

Benefits
• Pay ranges for this job title may differ based on location, responsibilities, skills, experience, and other requirements of the role.
• The estimated base pay range per hour for this role is: $16 — $20.50 USD.