Head, Fraud Risk

Flutterwave was founded on the principle that every African must be able to participate and thrive in the global economy. To achieve this objective, we have built a trusted payment infrastructure that allows consumers and businesses (African and International) to make and receive payments in a convenient borderless manner.

The Role: Flutterwave is seeking an experienced and dynamic senior leader to head Fraud Risk Strategy to join our team. The leader will play a critical role in managing and mitigating financial losses and payment partner compliance due to fraud risk in our merchant acquiring and remittance business . This individual will lead a team responsible for developing and implementing risk management strategies, policies, and procedures to protect the company's interests while ensuring a positive experience for our customers.

Responsibilities include but are not limited to:

• Develop and implement enterprise risk management strategies to identify, assess, and mitigate risks across the organization.


• Develop and execute comprehensive risk management strategies to identify, assess, and mitigate fraud -related risks.


• Foster a culture of continuous improvement, innovation, and collaboration within the team.


• Lead a team of a high performing team to monitor seller activities, detect fraudulent behavior, and enforce compliance with company policies and industry regulations.


• Implement data-driven risk assessment models and analytical tools to proactively identify emerging risks and trends.


• Establish and enhance policies and procedures governing fraud risk management.


• Collaborate with cross-functional teams, including product, legal, compliance, and technology, to develop and enhance risk mitigation solutions and processes.


• Conduct regular reviews and audits of accounts, transactions, and activities to ensure adherence to risk management protocols.


• Stay abreast of industry trends, regulatory developments, and best practices in fraud risk management to inform strategic decision-making and enhance risk mitigation efforts.


• Provide timely and accurate reporting on key risk metrics, trends, and incidents to senior management and relevant stakeholders.


• Drive continuous improvement initiatives to optimize risk management processes, enhance operational efficiency, and support business growth objectives.


• Foster a culture of risk awareness, accountability, and compliance throughout the organization through training, communication, and collaboration.

Required competency and skillset to be a waver:

• Bachelor's degree in business, finance, risk management, or related field; advanced degree or relevant professional certifications (e.g., FRM, CRM, CFA) preferred.


• Proven 15+ years’ experience in risk management, preferably in a fintech or financial services environment, with a focus on fraud prevention.


• Proven track record of leadership and team management, with the ability to inspire and motivate a diverse team of professionals.


• Strong analytical skills and proficiency in data analysis, risk modeling, and statistical techniques.


• Deep understanding of financial products, payment processing, and regulatory and scheme requirements related to fraud risk management.


• Excellent communication skills, with the ability to effectively communicate complex concepts and findings to diverse audiences.


• Strategic thinker with the ability to develop and execute risk management strategies aligned with business objectives.


• Demonstrated ability to thrive in a fast-paced, dynamic environment and effectively manage competing priorities.


• High level of integrity, ethics, and professionalism, with a commitment to upholding the highest standards of risk management and compliance.

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