FMS Coordinator

24 Hour Home Care is a trusted in-home care company committed to making a positive impact in people's lives every day. The FMS Coordinator provides administrative and operational support for the Financial Management Services program, managing vendor onboarding, reimbursement processing, and billing coordination while ensuring timely and accurate handling of financial documentation.

Responsibilities

• Coordinate enrollment and onboarding of new FMS consumers and vendors in partnership with Regional Centers
• Process and review high volumes of vendor reimbursement logs, ensuring accuracy and timely entry into billing systems
• Serve as the primary point of contact for vendor inquiries related to payments, reimbursements, and documentation requirements
• Track and resolve reimbursement issues, communicating required corrections and follow-ups with vendors
• Partner with Regional Centers to address authorization expirations, billing discrepancies, and required updates
• Collaborate with accounting and branch teams to investigate and resolve billing and payment issues
• Maintain organized and accurate records to support compliance and reporting requirements

Skills

• 1–2+ years of experience in customer service, administrative support, or operations roles
• Ability to manage high-volume tasks with accuracy and meet deadlines
• Strong communication skills for working with vendors, Regional Centers, and internal teams
• Spanish Fluency Required
• Strong organizational skills and attention to detail
• Ability to manage multiple tasks and priorities simultaneously
• Effective written and verbal communication
• Problem-solving and issue resolution skills
• Ability to handle confidential information with discretion
• Proficiency in Microsoft Office tools
• Ability to work independently while collaborating within a team environment
• Experience working with billing, reimbursements, or financial processes
• Experience in healthcare or service-based environments

Company Overview

Company H1B Sponsorship