Financial Analyst – Merchant Services Revenue Planning & Forecasting (Remote/Hybrid Opportunity)

About arenaflex

At arenaflex, we believe in the power of connections. For over 170 years, we've been a global leader in payment solutions, charge cards, and travel services, building meaningful relationships with consumers and businesses worldwide. Our mission is to deliver exceptional experiences that empower individuals and organizations to achieve their financial goals. When you join the arenaflex family, you become part of a diverse and inclusive community of talented professionals who are united by a shared commitment to excellence, innovation, and customer service.

We pride ourselves on fostering an environment where every team member is valued, heard, and empowered to contribute their unique perspectives. At arenaflex, your career isn't just a job—it's an opportunity for growth, learning, and making a meaningful impact. We invest in our people through comprehensive benefits, flexible work arrangements, and robust professional development programs that help you build a career as unique as you are.

Why Join Our Team?

When you join arenaflex, you're not just accepting a position—you're stepping into a world of possibilities. Our culture is built on collaboration, integrity, and a relentless pursuit of excellence. We believe that when our team members thrive, our company thrives, and most importantly, our customers thrive. As a member of the arenaflex family, you'll enjoy competitive compensation, comprehensive health and wellness benefits, retirement savings plans, paid time off, and exclusive perks designed to support your holistic well-being.

We are committed to providing flexible work arrangements that support work-life balance. Whether you prefer working from home, in our modern offices, or a combination of both, we have options that fit your lifestyle. Our hybrid work model allows you to collaborate with colleagues in person while enjoying the flexibility of remote work.

The Opportunity: Financial Analyst, Planning & Analysis

We are currently seeking a talented and motivated Financial Analyst to join our Global Merchant & Network Services (GM&NS) Forecasting team. This is an exceptional opportunity to be at the heart of one of arenaflex's most critical revenue streams: Merchant Discount Income. As a Financial Analyst in this role, you will play a pivotal part in shaping the financial direction of our merchant services division, working closely with cross-functional teams to drive revenue growth, optimize pricing strategies, and deliver actionable insights that influence business decisions.

The Global Merchant & Network Services Forecasting team is responsible for the single largest source of arenaflex's revenue: Merchant Discount Income. Our team works collaboratively with partners across the organization to determine optimal pricing that enables merchant acceptance of arenaflex while driving improved coverage and merchant satisfaction. We are committed to advancing arenaflex's revenue and profit growth through client-driven pricing standards, more flexible pricing architecture, and innovative pricing solutions.

As the Financial Analyst of Planning and Analysis for Canada, you will be responsible for the determination and reporting of merchant discount revenue. This role offers a unique opportunity to influence multiple businesses and segments by aligning the organization's objectives for profitable charge volume and merchant growth—essential elements for the strength of our business.

Key Responsibilities

• Revenue Forecasting: Create comprehensive Canada forecasts for merchant discount revenue, track monthly performance against projections, and identify key drivers of variance and change.


• Performance Reporting: Develop and maintain merchant discount revenue scorecards for the Canada region, providing regular insights to senior leadership and stakeholders.


• Process Excellence: Drive standardization and process improvement among various regional pricing teams for all reporting and forecasting-related activities.


• Audit Support: Support external audits by investigating issues found, engaging with regional pricing teams that manage merchant relationships to discuss findings, and driving resolution of identified concerns.


• Analytical Insights: Perform ad-hoc data analysis to evaluate rebate rate trends and uncover valuable insights that inform strategic decision-making.


• Collaboration: Work closely with cross-functional teams including finance, pricing, sales, and operations to ensure alignment and achieve business objectives.


• Strategic Contribution: Contribute to the development of pricing strategies that balance revenue growth with merchant satisfaction and retention.

Essential Qualifications

• Education: Bachelor's degree required; preferably in Finance, Accounting, Business, Economics, or a related field.


• Experience: Minimum 2+ years of experience in financial services, payments industry, or other finance-related roles.


• Technical Skills: Advanced proficiency in Microsoft Excel is required. Experience with programming languages such as SAS, SQL, Python, or R is highly preferred.


• Analytical Abilities: Strong attention to detail and exceptional organizational skills. Demonstrated ability to develop complex financial models and extract value-added insights from large datasets.


• Communication Skills: Excellent written and verbal communication skills, with the ability to present financial information clearly to both technical and non-technical audiences.


• Relationship Management: Strong relationship management and collaboration skills with the ability to influence stakeholders in situations where there may be differing objectives.


• Work Ethic: Strong drive and ambition with a will-to-win attitude; ability to thrive in a fast-paced, dynamic team environment that places a special emphasis on delivering results.


• Innovation: Creative thinker who is willing to challenge traditional approaches and develop new solutions to existing challenges.


• Project Management: Strong project management skills with full ownership from analysis through to execution.


• Customer Focus: Passionate focus on the customer; demonstrated desire to understand and address customer needs and pain points.


• Multi-tasking: Demonstrated ability to handle multiple requests and prioritize appropriately.

Preferred Qualifications

• Prior experience in the payments, fintech, or financial services industry.


• Knowledge of merchant services, pricing strategies, or revenue management.


• Familiarity with Canadian market dynamics and regulatory environment.


• Experience with business intelligence tools such as Tableau, Power BI, or similar platforms.


• MBA or advanced degree in Finance, Business, or related field.


• Professional certifications such as CFA, CPA, or FP&A credentials.

Skills & Competencies for Success

To thrive in this role, you should possess a unique blend of technical expertise, business acumen, and interpersonal skills. Our ideal candidate is someone who:

• Thrives on Data: You have a natural curiosity for numbers and patterns. You enjoy diving deep into data to uncover stories that drive business value.


• Communicates with Impact: You can translate complex financial concepts into clear, actionable recommendations that resonate with diverse audiences.


• Embraces Collaboration: You understand that the best solutions come from working together. You actively seek input from colleagues and build strong relationships across teams.


• Adapts Quickly: In our fast-paced environment, you remain flexible and resilient. You welcome change as an opportunity for growth.


• Takes Ownership: You approach challenges with a sense of accountability. You see projects through from start to finish and take pride in your work.


• Thinks Strategically: You don't just see the numbers—you see the big picture. You connect your work to broader business objectives and contribute to strategic discussions.

Career Growth & Development

At arenaflex, your career journey is yours to shape. We are deeply invested in the professional development of our team members. As a Financial Analyst in our GM&NS Forecasting organization, you will gain invaluable experience working with one of the most critical revenue streams in the company. This role provides exposure to senior leadership, cross-functional collaboration, and strategic decision-making that will accelerate your career growth.

We offer comprehensive learning and development opportunities including:

• Mentorship Programs: Pair with experienced leaders who will guide your career progression and share industry insights.


• Training & Development: Access to online learning platforms, workshops, and certification programs to enhance your technical and leadership skills.


• Career Pathways: Clear advancement opportunities within the finance organization and across the broader company.


• Internal Mobility: Priority access to internal job openings and cross-functional movement opportunities.


• Industry Exposure: Regular interaction with industry experts, partners, and clients to broaden your perspective.

Work Environment & Culture

Our work environment is designed to inspire creativity, foster collaboration, and support your well-being. We believe in the power of flexibility, offering hybrid work arrangements that allow you to balance professional responsibilities with personal priorities. Whether you work from our state-of-the-art offices or the comfort of your home, you'll have the tools and technology you need to succeed.

At arenaflex, diversity is our strength. We celebrate differences and believe that diverse perspectives drive innovation. Our inclusive culture ensures that everyone feels welcome, valued, and empowered to contribute their best work. We are committed to maintaining a workplace where every team member can bring their authentic selves and thrive.

Our headquarters in New York City offers modern collaborative spaces, fitness facilities, and wellness resources. Our remote and hybrid team members enjoy the same access to resources, training, and team engagement activities regardless of their location.

Compensation & Benefits

We recognize that our people are our greatest asset. That's why we offer a competitive compensation package that reflects your skills, experience, and contributions. The salary range for this position is $25-$35 per hour, commensurate with experience and qualifications.

Our comprehensive benefits package includes:

• Health & Wellness: Medical, dental, and vision coverage, mental health support, and wellness programs.


• Financial Security: 401(k) retirement plan with company matching, life insurance, and disability coverage.


• Paid Time Off: Generous vacation, personal days, and holidays to support work-life balance.


• Professional Development: Tuition reimbursement, professional certification support, and learning resources.


• Perks & Discounts: Exclusive access to travel rewards, entertainment discounts, and premium services.


• Family Support: Parental leave, adoption assistance, and family care resources.

Join Our Team

Are you ready to take the next step in your career? Do you have the passion, skills, and drive to make a meaningful impact at arenaflex? If so, we want to hear from you!

This is more than a job—it's an opportunity to be part of something greater. You'll work alongside talented professionals, tackle exciting challenges, and contribute to a company that is shaping the future of payments and financial services. Your contributions will be recognized, your voice will be heard, and your career will flourish.

At arenaflex, we lead the way together. We invite you to join us and discover what makes working here truly special. Apply today and let's build the future of finance, one innovative solution at a time.

arenaflex is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.