Field Service Engr II- Fire/Access Controls
Posted 2026-05-06
Remote, USA
Full-time
Immediate Start
Honeywell is a leading software-industrial company that helps organizations solve complex challenges in automation and energy transition. The Field Service Engineer II will commission and support Honeywell Hospitality solutions, delivering technical services and training while collaborating with various stakeholders to resolve issues and ensure quality installations.
Responsibilities
- Commission Honeywell Hospitality solutions, including guestroom automation, access control, and supporting systems, in compliance with Honeywell standards
- Deploy, configure, and validate supporting network infrastructure (e.g., VLANs, servers)
- Provide onsite and remote support for complex technical issues and field escalations
- Collaborate with Global Technical Support, Engineering, and Service Operations to drive issue resolution
- Deliver structured technical training and certification for customers, contractors, and VARs
- Conduct system training for lock shops, front desk operations, and guestroom technologies
- Execute property certification for customer self-installations
- Perform quality assurance inspections of field installations; document findings and corrective actions
- Represent Honeywell professionally at customer sites and serve as a technical point of contact
- Support Sales and internal stakeholders with technical expertise and system-level guidance
- Provide technical mentoring to less-experienced field service engineers
Skills
- Minimum 1 years of experience in field service, systems commissioning, or technical support
- Hands-on experience with guestroom systems, access control, HVAC, lighting controls, lock installation or room automation
- Experience with network deployment, including VLANs and server configurations
- Proven ability to troubleshoot and resolve complex technical issues
- Experience delivering technical training to customers or partners
- Ability and willingness to travel extensively
- Be able to Travel 90% or more within the U.S. and Canada
- Associate's degree in a technical discipline; Bachelor's degree preferred
- Experience supporting hospitality or commercial building technologies
- Strong organizational, time-management, and independent work skills
- Clear written and verbal communication skills with technical and non-technical audiences
Benefits
- Employer-subsidized Medical, Dental, Vision, and Life Insurance
- Short-Term and Long-Term Disability
- 401(k) match
- Flexible Spending Accounts
- Health Savings Accounts
- EAP
- Educational Assistance
- Parental Leave
- Paid Time Off (for vacation, personal business, sick time, and parental leave)
- 12 Paid Holidays
Company Overview
Company H1B Sponsorship