Experienced Technical Product Engineer – Business Analysis & Technology Solutions | arenaflex

Join arenaflex: Where Innovation Takes Flight

Are you ready to elevate your career at one of the most dynamic technology-driven organizations in the industry? At arenaflex, we don't just build products—we craft experiences that transform how businesses operate and how people interact with technology. We're looking for a talented Technical Product Engineer to join our innovative team and help shape the future of our technology solutions.

For decades, arenaflex has been at the forefront of digital transformation, consistently pushing boundaries and embracing cutting-edge technologies to deliver exceptional experiences to our customers. Our IT division has fully embraced data-driven solutions aimed at continuously improving our applications and products. This is your opportunity to become part of a team that values innovation, collaboration, and excellence.

As a Technical Product Engineer at arenaflex, you'll serve as the vital bridge between business stakeholders and technology teams. You'll help drive meaningful change by translating complex business requirements into actionable technology solutions that deliver measurable business value. This role offers tremendous exposure to cross-functional teams and provides a platform to make a lasting impact on our organization's technological evolution.

What You'll Do: Key Responsibilities

As a Technical Product Engineer at arenaflex, you'll be instrumental in guiding projects from conception to delivery. Here's what your role entails:

• Requirements Gathering & Analysis: Collect, develop, plan, and maintain comprehensive business requirements for various projects and systems—from initial concept through final implementation—ensuring all requirements meet quality standards and align with business objectives.


• Process Documentation: Conduct discovery, identification, and thorough documentation of existing processes. Analyze current workflows and identify opportunities for improvement and optimization.


• Cross-Functional Collaboration: Work closely with both business and IT teams to identify requirements, drive development, manage testing, and coordinate architecture while delivering changes required by the business and other IT groups.


• System Enhancement: Analyze, design, and maintain production systems, programs, and applications. Collaborate with application support and development teams to resolve software bugs and address raised issues.


• Project Management Support: Provide effective project processes and deliverables to streamline the project lifecycle. Assist in maintaining and communicating project status reports and tracking milestones.


• Requirements Translation: Convert high-level business requirements into executable, detailed user stories that enable agile development and innovation across teams.


• Product Backlog Management: Create and maintain the product backlog. Lead planning sessions with teams to prioritize work in upcoming sprints and releases.


• Stakeholder Communication: Engage directly and daily with delivery teams to execute projects successfully. Ensure product acceptance and status visibility at key stages of the delivery cycle.


• Communication & Leadership: Develop communication materials and lead communication efforts around products, priorities, and future roadmaps. Attend and lead design sessions with the product team to shape feature development.


• Issue Resolution: Lead resolution of issues across communication systems based on various technologies, ensuring seamless integration and functionality.

What We're Looking For: Essential Qualifications

To succeed in this role, you'll need a combination of technical expertise, business acumen, and exceptional communication skills:

• Educational Background: Bachelor's degree in Computer Science, Business Administration, Engineering, or a related field. Equivalent professional experience will also be considered.


• Agile Methodology Experience: Demonstrated proficiency with Agile or other rapid application development methodologies. Familiarity with Scrum, Kanban, or similar frameworks is essential.


• Requirements Engineering: Solid experience in discovering, identifying, and documenting processes. Proven ability to work with multiple IT and business teams to gather and document requirements effectively.


• Testing & Automation: Experience developing requirements and test scenarios for automated test suites. Understanding of test-driven development is a plus.


• Technical Aptitude: Strong technical competence to apply relevant technical processes to appropriate business needs. Ability to understand system architectures and technical constraints.


• Communication Skills: Exceptional verbal and written communication skills. Ability to interact professionally with management, staff, and clients while demonstrating sound judgment and analytical thinking.


• Independent Work Ethic: Capacity to work autonomously to achieve exceptional results with minimal supervision.


• Analytical Excellence: Outstanding analytical and problem-solving skills with the ability to translate complex data into actionable insights.


• Proactive Leadership: Initiative to proactively coordinate and drive activities within a team environment. Natural tendency to take ownership and see projects through to completion.


• Quality Focus: Commitment to delivering quality work on time by following established processes and methodologies.


• Diversity & Inclusion: Embrace diverse perspectives, thinking styles, and backgrounds. Collaborative approach that values different viewpoints.


• Safety First Mindset: Consistently makes safety and security, of self and others, the priority in all activities.

What Will Give You an Edge: Preferred Qualifications

While not required, the following qualifications will help you stand out and accelerate your success at arenaflex:

• Domain Expertise: Ability to become the subject matter expert for your applications and take ownership for their development and execution. Proven track record of owning technology solutions end-to-end.


• API Experience: Hands-on experience with API practices and integration. Understanding of RESTful services, microservices architecture, and API management.


• Industry Knowledge: Previous experience in the aviation, travel, or transportation industry is advantageous but not required.


• Technical Certifications: Relevant certifications such as Scrum Master, PMP, CBAP, or technical credentials in your domain area.


• Customer Service Orientation: Strong interpersonal skills with a customer-centric approach to problem-solving and solution design.

Career Growth & Learning Opportunities

At arenaflex, your career trajectory is limited only by your ambition. We invest heavily in the professional development of our team members:

• Career Development Programs: Structured programs designed to help you achieve your long-term career goals, including mentorship opportunities with senior leaders.


• Technical Training: Access to cutting-edge training resources, certifications, and workshops to keep your skills current with emerging technologies.


• Internal Mobility: Robust internal mobility program that allows you to explore different roles, teams, and departments as your career evolves.


• Leadership Pathways: Clear advancement pathways for those interested in technical leadership, people management, or specialized expert tracks.


• Industry Exposure: Exposure to diverse business domains and the opportunity to work on high-impact projects that affect millions of customers.

Work Environment & Culture at arenaflex

Our culture is built on a shared commitment to living our core values—Care, Integrity, Innovation, Customer Service, and Collaboration—every day, in everything we do. At arenaflex, our people are our greatest asset.

We foster an inclusive environment where diverse perspectives are celebrated, and every team member is empowered to contribute their best work. Our collaborative culture encourages knowledge sharing, continuous learning, and mutual support across all levels of the organization. We believe that the best solutions emerge when talented individuals with varied backgrounds and thinking styles come together to solve complex challenges.

While this position is based in Atlanta, we embrace flexible work arrangements that support productivity and work-life balance. Our modern offices feature state-of-the-art collaboration spaces, comfortable work areas, and amenities designed to make your workday enjoyable and productive.

Compensation & Benefits

We recognize that exceptional talent deserves exceptional rewards. At arenaflex, we offer a comprehensive compensation package designed to support your professional and personal well-being:

• Competitive Pay: Industry-competitive salary of $25/hour with opportunities for performance-based increases.


• Financial Security: 401(k) plan with generous company contributions up to 9%, ensuring your financial future is secure.


• Paid Time Off: Generous paid time off including vacation, holidays, personal days, maternity leave, and parental leave to help you recharge and spend quality time with family.


• Health & Wellness: Comprehensive health benefits including medical, dental, vision, short/long-term disability, and life insurance coverage.


• Family Support: Family care assistance through fertility support, surrogacy and adoption assistance, lactation support, sponsored backup care, and programs that support families in all stages of life.


• Employee Assistance Program: Access to comprehensive wellness programs supporting physical, emotional, social, and financial well-being, including free financial education and extensive mental health resources.


• Travel Benefits: Domestic and international space-available flight benefits for employees and qualified dependents—allowing you to explore the world.


• Perks & Discounts: Access to over 500 discounts, specialty savings, and voluntary benefits through arenaflex Perks, including vehicle and hotel rentals, auto/home/pet insurance, legal services, and childcare discounts.


• Community Involvement: Opportunities to participate in community service and innovative sustainability goals focused on reducing our environmental footprint.


• Employee Recognition: Recognition rewards and grants through our platform celebrating individual and team achievements.


• Resource Groups: Business Resource Groups connecting employees with shared interests to promote inclusion, provide perspective, and help execute organizational strategies.

Ready to Take Flight with arenaflex?

If you're passionate about technology, driven by results, and ready to make an impact, we invite you to join the arenaflex family. This is more than just a job—it's an opportunity to grow your career, develop new skills, and be part of a team that's shaping the future of our industry.

We'd love to hear from you if you're ready to embrace challenges, collaborate with talented colleagues, and contribute to meaningful projects that make a difference. Apply today and take the first step toward an exciting career journey with arenaflex!

arenaflex is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.