Experienced Technical Architect – Customer Experience & Content Discovery Platform

Posted 2026-05-06
Remote, USA Full-time Immediate Start

Join arenaflex: Architect the Future of Content Discovery

Are you ready to shape how millions of users discover their next favorite show, movie, or content piece? arenaflex is looking for a visionary Technical Architect to lead our Customer Experience engineering initiatives within the Discovery group. This is a unique opportunity to work at the intersection of cutting-edge technology, user-centric design, and massive-scale distributed systems that serve over 150 million customers across the globe.

At arenaflex, we believe that content discovery should be intuitive, personalized, and delightful. As a Technical Architect joining our Client Experience (CEX) team, you will play a pivotal role in defining and architecting the algorithms, data systems, and technological frameworks that power our industry-leading streaming platform. Your work will directly impact how users explore and engage with content across mobile devices, smart TVs, and family room entertainment systems.

About the arenaflex Client Experience Team

The Client Experience (CEX) organization at arenaflex is responsible for creating seamless, intelligent experiences for our vast subscriber base spanning multiple countries and diverse viewing preferences. Our team manages the complete customer journey—from initial data ingestion and account setup to highly personalized content recommendations delivered across an array of devices and platforms.

We operate in a fast-paced, experimentation-driven environment where data-informed decisions fuel continuous innovation. Our engineers, data scientists, and product specialists collaborate closely to deliver experiences that anticipate user needs and exceed expectations. We embrace challenge, celebrate creative solutions, and measure success through the happiness and engagement of our millions of viewers.

The Discovery Group: Transforming How Users Find Content

Within the CEX organization, the Discovery Group focuses on revolutionizing how users find and explore content on our platform. Our mission is to provide an intuitive, personalized discovery experience that enables seamless exploration while helping users uncover content aligned with their unique preferences and viewing habits.

We work collaboratively with backend engineers, data scientists, machine learning specialists, and product managers to continuously refine our recommendation algorithms and search systems. By analyzing user behavior patterns, content metadata, and engagement signals, we deliver immersive content discovery experiences that keep users coming back for more.

What You'll Do: Key Responsibilities

As a Technical Architect at arenaflex, you will serve as the technical lead for initiatives within the Discovery contract area. Your expertise will guide teams in building scalable, performant systems that power content recommendations and personalization features used by millions daily.


  • Architect Technical Solutions: Design and define the architecture for products, algorithms, and data systems that are fundamental to the customer experience. Ensure technical excellence in all system designs.

  • Maintain Quality Standards: Guarantee the quality of architecture and design across all systems within your domain. Conduct thorough reviews and provide constructive feedback to engineering teams.

  • Solve Complex Problems: Break down intricate technical challenges into simple, elegant solutions. Navigate system interdependencies and constraints with creative problem-solving approaches.

  • Develop Technical Roadmaps: Create comprehensive technical guides, outline future architectural directions, and strategize technological advancements that keep arenaflex at the industry forefront.

  • Drive Data Excellence: Analyze and improve data quality, metrics, and measurement frameworks. Leverage both internal and industry data to make informed design decisions.

  • Exercise Technical Influence: Apply technical leadership across a cross-functional team of 50+ colleagues. Enhance their productivity and effectiveness by sharing deep technical knowledge and experience.

  • Mentor and Coach: Provide guidance on cutting-edge technical matters for professional growth. Mentor junior engineers and help them advance in their careers.

Skills and Competencies for Success

We're seeking a technical leader who thrives in innovative, fast-paced environments and excels at balancing technical excellence with business impact. The ideal candidate brings a unique blend of hands-on technical expertise, strategic thinking, and the ability to inspire others.


  • Extensive Experience: Minimum 4+ years of experience building large-scale, highly scalable systems that serve millions of users.

  • Advanced Programming Skills: Strong background with hands-on experience as a Senior software development engineer. Proficiency in backend technologies and system design.

  • Distributed Systems Expertise: Solid understanding of distributed computing principles, microservices architecture, and system reliability at scale.

  • Data Store Mastery: Capability in both SQL and NoSQL datastores, with the ability to select the appropriate technology based on specific requirements and use cases.

  • Performance Optimization: Strong knowledge of data structures, algorithms, and design patterns optimized for high-performance applications.

  • Analytical Thinking: Excellent critical thinking abilities to evaluate complex trade-offs and make data-driven architectural decisions.

  • Cross-Functional Technical Direction: Ability to provide technical guidance across backend, frontend, and machine learning technologies.

  • Thriving Under Pressure: Flourish in a highly creative and fast-paced environment while achieving ambitious stretch goals.

  • Business Acumen: Sound business judgment, proven ability to influence stakeholders, and strong analytical thinking skills.

  • Mentorship Experience: Extensive experience tutoring and developing junior engineers to help them progress in their careers.

  • Pioneering Spirit: Entrepreneurial mindset with the enthusiasm and ability to have fun while innovating!

Preferred Education and Experience


  • Technical degree (B.Tech/B.E/Masters) from a reputed institution or equivalent practical experience.

  • Minimum 13 years of professional experience as a backend or full-stack developer with hands-on expertise in building highly scalable and performant distributed systems.

  • Experience in machine learning, data science, or search technologies in B2C environments (e-commerce, OTT streaming platforms) is a significant advantage.

Why Join arenaflex?

At arenaflex, we offer more than just a job—we provide a platform for career-defining work that reaches millions of users worldwide. Here's what makes arenaflex an exceptional place to build your career:


  • Impact at Scale: Your technical decisions will influence how 150+ million users discover content daily, making a tangible difference in entertainment experiences globally.

  • Innovation Culture: We encourage experimentation, calculated risk-taking, and continuous learning. Failure is seen as a stepping stone to breakthrough innovation.

  • Career Growth: With access to cutting-edge technologies and opportunities to work across multiple domains (backend, ML, data science, frontend), your career trajectory at arenaflex is limited only by your ambition.

  • Collaborative Environment: Work alongside talented engineers, data scientists, and product leaders who are passionate about creating world-class user experiences.

  • Competitive Compensation: We offer attractive salary packages ranging from $25-$30 per hour for this part-time role, with additional performance incentives and benefits.

  • Flexible Work Arrangements: Enjoy the flexibility of remote work while remaining connected to our dynamic teams and culture.

Work Environment and Culture

arenaflex fosters a culture of creativity, collaboration, and continuous improvement. We believe that the best solutions emerge when diverse perspectives come together in an environment of mutual respect and psychological safety. Our teams embrace challenge, question assumptions, and push boundaries to deliver exceptional results.

    We value:

  • User Obsession: Every decision we make is guided by what's best for our users.
  • Technical Excellence: We take pride in writing clean, maintainable, and performant code.
  • Learning Mindset: We invest in our people's growth through training, conferences, and hands-on projects.
  • Work-Life Balance: We support flexible schedules and remote work to help you thrive professionally and personally.

Perks and Benefits

In addition to competitive compensation, arenaflex offers a comprehensive benefits package designed to support your well-being and professional development:


  • Flexible working hours and remote-first work culture

  • Health insurance coverage for you and your family

  • Annual learning and development budget

  • Access to cutting-edge tools and technologies

  • Regular team-building activities and cultural events

  • Employee assistance programs and wellness initiatives

  • Performance bonuses and stock options (where applicable)

Ready to Transform Content Discovery?

If you're passionate about building scalable systems that delight millions of users, thrive in collaborative environments, and want to be at the forefront of entertainment technology, arenaflex is the place for you. Join our team of innovators and help shape the future of how the world discovers content.

This is an exciting opportunity to make your mark on a global platform, work with world-class talent, and grow your career in one of the most dynamic sectors in technology. We can't wait to see what you'll architect next!

Apply now and become part of the arenaflex story!

arenaflex is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

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