**Experienced Senior Product Manager - Technical, Search Customer Experience**

Posted 2026-05-06
Remote, USA Full-time Immediate Start

Join arenaflex, a world-renowned e-commerce leader, in shaping the future of search customer experience. As a Senior Product Manager - Technical, Search Customer Experience, you will play a pivotal role in developing innovative search solutions that empower hundreds of millions of customers worldwide. With a focus on delivering exceptional customer experiences, you will lead cross-functional teams to create powerful, customer-focused search features and technologies that drive revenue and growth.

  • *About arenaflex**

arenaflex is a customer-obsessed company that revolutionized the way people shop online. With a relentless focus on innovation and customer satisfaction, we continue to push the boundaries of e-commerce. Our Search Customer Experience team is at the forefront of this effort, leveraging cutting-edge technologies like machine learning, data mining, and big data to create seamless and intuitive search experiences.

  • *Key Responsibilities**

As a Senior Product Manager - Technical, Search Customer Experience, you will be responsible for:

  • Developing a new core search product that inspires customers, enables them to browse unfamiliar product categories, and explore the lay of the land on search
  • Defining the CX vision, developing an actionable product roadmap, and coordinating with tech, science, infrastructure, and UX teams
  • Working with global teams, including internal Search customers and external tech partners, to identify and prioritize needs
  • Effectively influencing up and across the organization to drive clarity from ambiguity
  • Synthesizing a variety of technologies and capabilities into high-quality search experiences that customers love
  • Collaborating with cross-functional teams to deliver results, weighing technology alternatives, and being comfortable with products using machine learning and AI generative content
  • *A Day in the Life**

As a Senior Product Manager - Technical, Search Customer Experience, you will thrive in a dynamic, fast-paced environment that requires:

  • Diving deep into data to inform product decisions
  • Developing well-honed analytical skills to drive business outcomes
  • Excellent communication strategies to effectively collaborate with stakeholders
  • Experience with executive-level reviews and preparing documentation for senior executives
  • Comfort interacting with technical software development teams
  • Ability to manage customer-facing technical products and guide cross-functional teams through influence versus direct management
  • *About the Team**

Joining the Search Customer Experience team at arenaflex, you'll experience the benefits of working in a dynamic, entrepreneurial environment while leveraging the resources of a world-leading e-commerce company. Our team is highly customer-centric, team-oriented, and located in our offices in Seattle, WA.

  • *Basic Qualifications**
  • Bachelor's degree
  • *Preferred Qualifications**
  • Experience owning/driving roadmap strategy and definition
  • Experience owning feature delivery and tradeoffs of a product
  • Experience contributing to engineering discussions around technology decisions and strategy related to a product
  • Experience managing technical products or online services
  • Experience representing and advocating for a variety of critical customers and stakeholders during executive-level prioritization and planning
  • *Compensation and Benefits**

arenaflex offers a total compensation package that includes a base salary, equity, sign-on payments, and other forms of compensation, in addition to a full range of medical, financial, and/or other benefits. The base pay for this position ranges from $136,100/year in our lowest geographic market up to $235,200/year in our highest geographic market.

  • *Join the arenaflex Team**

If you're passionate about delivering exceptional customer experiences and driving innovation in search customer experience, we encourage you to apply for this exciting opportunity. As a Senior Product Manager - Technical, Search Customer Experience, you will be part of a dynamic team that is shaping the future of e-commerce. Apply now and join the arenaflex team in creating a world-class search experience for our customers.

  • *Apply Now**

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