Experienced Retirement Benefits Administrator – 401(k) Plan Management & Financial Wellness Programs (Remote Entry Level Position)

About arenaflex

Welcome to arenaflex – a dynamic leader in the retail and benefits administration industry! Since our founding, we've been committed to transforming the way organizations manage their most valuable asset: their people. At arenaflex, we believe that exceptional employee benefits are the cornerstone of a thriving workforce, and we're looking for a passionate Retirement Benefits Administrator to join our elite Global People team.

When you become part of the arenaflex family, you're not just accepting a job – you're embarking on a career trajectory that offers endless opportunities for growth, learning, and meaningful impact. Our organization operates across multiple verticals, serving millions of associates and participants who depend on us to help them achieve their long-term financial security. As a member of our economic benefits team, you'll play a pivotal role in shaping the financial wellbeing of our workforce and providing them with the tools and resources needed to reach their retirement goals.

Our culture is built on collaboration, innovation, and an unwavering commitment to excellence. We think beyond the status quo and inspire others to embrace positive change. When you join us in Global People, you immerse yourself in a transformative environment where you can become a true agent of impact. Ready to make a difference while building a rewarding career? Let's explore this opportunity together!

Position Overview: Retirement Benefits Administrator

Are you ready to take your career to the next level with a role that combines analytical prowess, relationship management, and genuine passion for helping others achieve financial security? We are currently seeking an experienced Retirement Benefits Administrator to join our comprehensive benefits team. This is a remote, entry-level position that offers a competitive annual salary of $75,000 along with an extensive benefits package designed to support your professional and personal growth.

As a key member of our economic benefits team, you'll be responsible for the daily administration of our retirement plans, including our industry-leading 401(k) program. This role offers the unique opportunity to work alongside senior leadership, legal counsel, and external partners to ensure compliance, optimize plan performance, and deliver exceptional service to our participants. You'll have the chance to identify opportunities for enhancement and improvement, streamline processes, and help our associates effectively understand and engage with their valuable financial benefits.

This position is perfect for a detail-oriented professional who thrives in a fast-paced environment, enjoys balancing multiple responsibilities, and has a genuine desire to make a positive impact on people's financial futures. If you're someone who embraces challenges, continuously seeks improvement, and possesses strong analytical and communication skills, we want to hear from you!

Key Responsibilities

As a Retirement Benefits Administrator at arenaflex, your responsibilities will span across multiple domains, requiring you to leverage your expertise in benefits administration, regulatory compliance, and project management. Here's what you can expect:

• Compliance Management: Work with senior leadership and legal counsel to ensure accurate processes are in place to maintain compliance with 401(k) related regulations. This includes researching pending legislation, changes to laws, managing enrollment requests within allocated timeframes, and developing and facilitating process training to ensure procedures remain compliant.
• Stakeholder Communication: Participate with internal and external stakeholders to roll out and communicate new procedures, communication materials, and resources to the team. Support with escalated calls related to appeals cases, write and respond to service inquiries from customers, and develop, monitor, and report outcomes to management.
• Third-Party Administrator Relations: Manage third-party administrators (TPAs) by researching and benchmarking new TPAs and business partners. Provide analytical support and recommendations to senior management for plan design decisions, conduct on-site visits and audits, and maintain open lines of communication with TPAs to ensure service and financial goals are met according to contractual agreements.
• Plan Documentation: Translate requirements to ensure proper interpretation and benefits administration, provide training and education to TPAs, review and approve third-party and supplemental plan communications, and consistently review and recommend improvements to multiple benefits systems.
• Eligibility Management: Manage electronic eligibility files and discrepancies for all benefits plans to ensure they are administered and achieved in compliance with federal, state, and local laws and regulations. This includes researching and interpreting new and changing regulations, determining needed system and process solutions to conform with new requirements, and creating and implementing necessary reporting and controls around business processes.
• Project Leadership: Manage plan design change projects for benefits systems by analyzing project needs, interpreting file design requirements and evaluating them to current systems, and translating file requirements to ensure proper business processes and benefits management from a systems perspective.
• System Evaluation: Evaluate modern system barriers, determine needed machine changes to support file requirements, identify potential effects of changes to system processes, and work with the information systems division to determine the finest solution while maintaining compliance.
• Vendor Management: Influence and negotiate with carriers to accommodate file connectivity, provide guidance to new companies regarding requirements for system connectivity, manage eligibility record programming among multiple vendors, and resolve complex issues which impact internal teams and external partners.
• Strategic Planning: Develop project plans and lead business customers through the project management system by determining needed changes and file requirements, ensuring adoption of changes and file requirements, and creating communication plans to announce project processes to leadership, project team, and stakeholders.
• Continuous Improvement: Demonstrate up-to-date expertise and apply this to the development, execution, and improvement of action plans. Provide expert advice and guidance to others within the application of information and best practices, support and align efforts to meet client and business needs, and build commitment for perspectives and rationales.
• Relationship Building: Offer and support the implementation of business solutions by building relationships and partnerships with key stakeholders, identifying business needs, determining and executing necessary strategies and practices, monitoring development and outcomes, recognizing and capitalizing on development opportunities, and adapting to competing needs, organizational changes, and new responsibilities.
• Ethical Standards: Model compliance with company guidelines and procedures and support business mission, values, and standards of ethics and integrity by incorporating these into the development and implementation of business plans, using the Open Door policy, and demonstrating and supporting others with how to apply these in executing business processes and practices.

Essential Qualifications

To succeed in this role, you'll need to bring a unique combination of skills, experience, and personal attributes:

• Multi-tasking Excellence: You're familiar with balancing many activities simultaneously and have the agility to re-prioritize tasks as required in a dynamic work environment.
• Project Management Experience: You bring proven project management experience, including data analysis, market research, and benefits program design. You understand how to navigate complex projects from conception to completion.
• Improvement Mindset: You're adaptable, curious, and not comfortable with the status quo. Instead, you're constantly looking to improve programs, processes, and results. Your natural inclination is to question how things can be done better.
• Communication Skills: You possess excellent listening abilities, critical thinking skills, and solution-articulation capabilities. You can clearly communicate complex information to diverse audiences.
• Analytical Capabilities: You own strong analytical abilities, some knowledge of statistical analysis, and are comfortable working with large data sets. You can derive meaningful insights from complex information.
• Retirement Plan Expertise: You bring knowledge of 401(k) plans or other retirement plans. You're familiar with the intricacies of retirement benefits administration and understand the importance of compliance and participant communication.

Preferred Qualifications

While the following qualifications are not required, they would be considered a significant asset:

• Previous experience in benefits administration or human resources


• Familiarity with compliance regulations related to ERISA, IRS guidelines, and DOL requirements


• Experience working with third-party administrators and benefits vendors


• Knowledge of benefits administration systems and platforms


• Professional certifications such as CBP (Certified Benefits Professional) or APA (American Payroll Association) credentials


• Experience in a large corporate environment with complex benefits structures

Skills and Competencies for Success

Beyond your qualifications, we look for candidates who demonstrate these critical competencies:

• Attention to Detail: The ability to maintain accuracy while managing complex information and multiple competing priorities is essential in this role.
• Problem-Solving Abilities: You'll face unique challenges daily, and we need someone who can approach problems with creativity and logical reasoning to develop effective solutions.
• Relationship Management: Success in this role requires building and maintaining strong relationships with internal teams, external vendors, and participants.
• Adaptability: The benefits landscape is constantly evolving. You must be comfortable with change and able to pivot quickly when new requirements emerge.
• Customer Focus: A genuine passion for helping others understand and maximize their benefits is crucial. Our participants depend on us for their financial future.
• Professional Integrity: Handling sensitive retirement information requires the highest standards of confidentiality and ethical conduct.

Career Growth Opportunities

At arenaflex, we believe in investing in our people and providing clear pathways for career advancement. As a Retirement Benefits Administrator, you'll have access to numerous opportunities for professional development:

• Comprehensive Training: We provide extensive onboarding and ongoing training to ensure you have the knowledge and skills needed to excel in your role.
• Career Progression: Strong performers have the opportunity to advance into senior administrator roles, team leadership positions, or specialized areas such as compensation strategy or organizational development.
• Professional Certifications: We support and encourage pursuit of industry certifications including Certified Benefits Professional (CBP), Certified Compensation Professional (CCP), and other relevant credentials.
• Cross-Functional Exposure: Working with various departments and stakeholders provides broad experience that prepares you for future leadership roles.
• Mentorship Programs: Benefit from guidance and mentorship from experienced leaders within the Global People organization.

Work Environment and Culture

Our Remote work environment offers the flexibility you need to balance your professional and personal life while staying connected to our collaborative team culture. We believe in trust, accountability, and empowering our employees to do their best work from wherever they're most productive.

At arenaflex, you'll find:

• Inclusive Culture: We celebrate diversity and foster an environment where every voice matters. Our commitment to inclusion ensures that all employees feel valued and respected.
• Innovation Mindset: We encourage creative thinking and new approaches to solving problems. Your ideas will be heard and valued.
• Work-Life Balance: We understand that our employees have lives outside of work. Our flexible arrangements support your wellbeing.
• Team Collaboration: Despite working remotely, you'll be part of a tight-knit team that supports each other and celebrates collective achievements.
• Community Engagement: We encourage employees to get involved in community service and philanthropic activities that matter to them.

Compensation and Benefits Package

We recognize that our employees are our greatest asset, and we show our appreciation through a comprehensive benefits package:

• Competitive Salary: Annual salary of $75,000 with opportunities for performance-based increases.
• Performance Incentives: Eligible for performance-based incentive awards that recognize your contributions.
• Health & Wellness: Comprehensive medical, vision, and dental coverage for you and your family.
• Financial Security: 401(k) retirement plan with company matching, stock purchase plans, and company-paid life insurance.
• Paid Time Off: Generous PTO including sick leave, parental leave, family care leave, bereavement leave, jury duty, and voting time off.
• Disability Coverage: Both short-term and long-term disability protection.
• Education Assistance: Tuition reimbursement and education assistance programs to support your continued learning and degree completion.
• Employee Discounts: Enjoy exclusive discounts on arenaflex products and services.
• Wellbeing Programs: Access to resources and programs supporting your physical, mental, and emotional wellbeing.
• Flexible Work Arrangements: Remote work flexibility with the tools and technology you need to succeed.
• Employee Assistance Program: Support programs to help you navigate personal and professional challenges.
• Military Support: Special pay and considerations for military service members.
• Adoption Benefits: Reimbursement for adoption-related expenses.

Eligibility requirements apply to some benefits and may depend on your job type and duration of employment. Benefits are subject to change and may be subject to specific plan or program terms.

Join the arenaflex Team

If you're ready to take the next step in your career and make a meaningful impact on the financial wellbeing of thousands of individuals, we encourage you to apply for this exciting opportunity. At arenaflex, you'll find more than just a job – you'll find a place where your skills, passion, and dedication can thrive.

We're looking for individuals who are excited about the opportunity to contribute to something bigger than themselves, who embrace challenges with enthusiasm, and who are committed to helping others achieve their financial goals. If this sounds like you, we want to learn more about you!

Don't miss this chance to join a team of passionate professionals who are transforming the way organizations approach employee benefits. Apply today and take the first step toward a rewarding career at arenaflex. We can't wait to welcome you to our team!

Apply now and become part of something great at arenaflex!