**Experienced Remote Data Entry Associate – Healthcare and Insurance Domain Expert**

At arenaflex, we are committed to delivering exceptional services to our clients in the healthcare and insurance industry. As a Remote Data Entry Associate, you will play a vital role in ensuring the accuracy and timeliness of our data entry processes, working closely with our team to meet or exceed client Service Level Agreements (SLAs). If you are a detail-oriented, organized, and analytical individual with a passion for problem-solving, we encourage you to apply for this exciting opportunity.

• *About arenaflex**

arenaflex is a leading provider of data entry and administrative services to the healthcare and insurance industry. Our team of experts is dedicated to delivering high-quality services that meet the evolving needs of our clients. With a strong focus on innovation, collaboration, and customer satisfaction, we strive to create a work environment that is engaging, inclusive, and supportive of our employees' growth and development.

• *Key Responsibilities**

As a Remote Data Entry Associate, your primary responsibilities will include:

• Scrubbing, researching, and validating provider contract records to ensure accuracy and completeness
• Updating status in customer systems to reflect changes and updates
• Researching and installing healthcare provider contracts, including verification of provider information, contract accuracy, and database loading
• Retrieving and entering data from computer/web-based systems, files, and other documents
• Analyzing information collected to identify potential problems and discrepancies
• Ensuring accurate and timely completion of transactions to meet or exceed client SLAs
• Applying healthcare and insurance domain knowledge, theoretical concepts, and problem-solving skills to undertake complex tasks
• Identifying and resolving both routine and non-routine problems or escalating to more proficient team members
• Monitoring email boxes and sending responses to inquiries

• *Essential Qualifications**

To be successful in this role, you will need:

• At least 1 year of experience in a role that required a focus on quality, including attention to detail, accuracy, and accountability for your work
• At least 1 year of experience in a professional/office-related environment, such as office support, data entry, clerical, or customer service
• At least 1 year of experience using a computer with Windows applications, including keyboard navigation, multiple screens, and computer systems, and learning new software tools
• A high school diploma or equivalent education level

• *Preferred Qualifications**

While not required, the following qualifications are highly desirable:

• Ability to communicate effectively in a professional/office setting, both orally and in writing
• Effective troubleshooting skills, leveraging research, analysis, and problem-solving skills
• Time management skills to cope with a complex, changing environment
• Knowledge of AS400, Windows-based systems, Excel Spreadsheets, and following Standard Operating Procedures (SOPs)

• *Training and Development**

All new hires will be required to successfully complete our comprehensive training course and demonstrate proficiency in the material. This will ensure that you have the necessary skills and knowledge to excel in your role and contribute to the success of our team.

• *Schedule and Availability**

The required schedule for this position is Monday to Friday, 8:00 AM to 4:30 PM. However, we are flexible and may adjust the shift schedule as per client requirements. You must be available to work a standard 8-hour shift during these hours.

• *Compensation and Benefits**

arenaflex offers a competitive hourly rate of $15.00 to $26.00 per hour, depending on experience and qualifications. In addition to a competitive salary, we offer a range of benefits, including:

• Comprehensive training and development programs
• Opportunities for career growth and advancement
• Collaborative and inclusive work environment
• Flexible scheduling and remote work options
• Competitive compensation and benefits package

• *How to Apply**

If you are a motivated and detail-oriented individual with a passion for problem-solving, we encourage you to apply for this exciting opportunity. Please submit your application through our website, including your resume, cover letter, and any relevant certifications or qualifications. We look forward to hearing from you!

• *Equal Employment Opportunity**

arenaflex is an equal employment opportunity employer and welcomes applications from diverse candidates. We are committed to creating a work environment that is inclusive, respectful, and supportive of all employees, regardless of their background, culture, or identity.