**Experienced Pre-Licensed Customer Service Representative – Remote Opportunity to Launch Your Insurance Career**

At arenaflex, we're not just a company – we're a community of passionate and driven individuals who are committed to making a difference in the lives of our customers, clients, and each other. As a global digital business services company, we deliver cutting-edge solutions that help the world's top brands streamline their operations and achieve their goals. With over 410,000 talented team members speaking more than 300 languages, our global presence and local expertise enable us to be a force for good in supporting our communities, clients, and the environment.

If you're looking for a career that will challenge you, inspire you, and help you grow, then arenaflex is the perfect place for you! We're not just looking for employees – we're looking for partners who share our vision and are passionate about delivering exceptional results. As a Pre-Licensed Customer Service Representative, you'll have the opportunity to launch your insurance career and become a licensed insurance agent with our comprehensive training and support.

• *How to Become a Licensed Insurance Agent with arenaflex**

We're committed to helping you achieve your career goals, and that's why we offer a 5-day paid training program to prepare you for the State Insurance Exam. Yes, you read that right – you'll get paid to study! Our training program includes:

• A dedicated trainer to guide you through the process
• Comprehensive study materials to help you prepare
• Coverage of the cost of the State Insurance Exam
• Scheduling of your state exam to ensure you're ready to pass

After you pass your exam, we'll support you in obtaining your license in the 50 states and territories where we operate. Our goal is to help you succeed and become a licensed insurance agent, and we're committed to providing you with the tools and resources you need to achieve your goals.

• *Benefits of Working with arenaflex**

As a Pre-Licensed Customer Service Representative at arenaflex, you can expect a range of benefits that will support your career growth and well-being. These include:

• **Paid Training**: Get paid to study and prepare for the State Insurance Exam
• **Competitive Wages**: Earn a competitive salary for your skills and experience
• **Full Benefits**: Enjoy comprehensive benefits, including medical, dental, vision, 401(k), and more
• **Paid Time Off**: Take time off to relax and recharge with our generous paid time off policy
• **Employee Wellness and Engagement Programs**: Stay healthy and engaged with our range of wellness and engagement programs

• *Teleperformance and You**

At arenaflex, we're committed to making people's lives simpler, faster, and safer. We help companies adapt quickly to changing needs, and we're inspired to deliver only the best in all that we do. As a Pre-Licensed Customer Service Representative, you'll be a key contributor to our team, working in a collaborative and engaging environment. You'll have the opportunity to interact with people from all walks of life, and no two days will be the same. As you continue to grow and challenge yourself, you'll discover your potential can take you anywhere you want to go.

• *Did You Know?**

Our Chief Client Officer started her career at arenaflex as an agent and advanced to the pinnacle of the company. At arenaflex, the sky is the limit! We're committed to helping our team members achieve their career goals and reach their full potential.

• *Responsibilities**

As a Pre-Licensed Customer Service Representative, your responsibilities will include:

• **Resolve Complex Consumer Issues**: Use excellent decision-making skills and innovation to resolve complex consumer issues and respond to consumer concerns while adhering to company and departmental guidelines.
• **Assist Policy Holders**: Assist policy holders with billing questions and concerns, and provide support to policy holders with any policy changes requested.
• **Support Policy Holders' Needs**: Support policy holders' needs by providing recommendations and adjusting as necessary.

• *Qualifications**

We're looking for fearless people – people who are inspired to deliver only the best in all that we do. To be considered for this role, you'll need:

• **6 Months Customer Service Experience**: Minimum 6 months of customer service experience
• **Over 18 Years of Age**: Be at least 18 years old
• **Ability to Type 25 WPM**: Have the ability to type 25 words per minute
• **High School Graduate or GED**: Have a high school diploma or equivalent
• **Comfort with Desktop Computer System**: Be comfortable using a desktop computer system
• **Proven Oral & Written Communication Skills**: Have proven oral and written communication skills
• **6 Months Call Center Experience**: Preferably have 6 months of call center experience
• **Logical Problem-Solving Skills**: Have logical problem-solving skills
• **Availability to Work Various Shifts**: Be available to work various shifts
• **Ability to Use Windows Operating Systems**: Have the ability to use Windows operating systems
• **Organization and Work Prioritization Skills**: Have organization and work prioritization skills

• *Work from Home Requirements**

As a remote worker, you'll need to meet the following requirements:

• **Internet Connection Requirements**: Have a minimum subscribed download rate of 12.0 Mbps and a minimum subscribed upload rate of 3.0 Mbps
• **ISP Must Have No Packet Loss and Ping Under 50ms**: Ensure your ISP has no packet loss and a ping under 50ms
• **Proof of Internet Speed Required**: Provide proof of internet speed
• **Clean and Quiet Workspace**: Have a clean and quiet workspace

• *Be One of Our People**

At arenaflex, we're committed to creating a culture of inclusion and diversity, where everyone feels welcome and valued. We believe that when employees are happy and healthy, they're more productive, creative, and engaged. We're committed to providing a workplace that's conducive to happiness and a healthy work-life balance. We're looking for people who are positive, supportive, and challenging, and who will help us create a culture of inclusion and diversity.

• *Teleperformance is an Equal Opportunity Employer**

We're an equal opportunity employer, and we welcome applications from diverse candidates. If you're passionate about delivering exceptional results and making a difference in the lives of our customers, clients, and each other, then we want to hear from you!

• *Apply Now**

Ready to launch your insurance career and become a licensed insurance agent with arenaflex? Apply now and take the first step towards a rewarding and challenging career with our team!