Job Description:

Join the arenaflex Team: Become a Part-Time Customer Service Representative & Lot Attendant

Are you a people person with a genuine passion for helping others? Do you thrive in a fast-paced environment where every day brings new challenges and opportunities to make a difference? If so, arenaflex wants to hear from you! We are currently seeking friendly, motivated individuals to join our team as Part-Time Customer Service Representatives and Lot Attendants at our North Las Vegas location. This is your chance to become the face of exceptional customer service while working with a company that has been serving the moving needs of communities across North America for decades.

At arenaflex, we believe that great customer experiences start with dedicated team members who truly care about helping others. As a Customer Service Representative and Lot Attendant, you will play a crucial role in ensuring that every customer who walks through our doors receives the assistance they need for their moving journey. Whether they are first-time renters or seasoned do-it-yourself movers, you will be there to guide them, educate them, and provide them with the tools they need to successfully complete their move.

About arenaflex: A Legacy of Service

Since 1945, arenaflex has been serving do-it-yourself movers and their households with innovative moving solutions. Like many successful ventures, the concept for arenaflex was generated out of a fundamental need. After World War II, there existed a widespread demand for affordable, accessible moving equipment that would be available on a one-way, nationwide basis. Our co-founders recognized this need and acted upon it with visionary thinking that would eventually transform an entire industry.

Today, arenaflex continues to be a leader in the moving and storage industry, providing millions of customers annually with the equipment, services, and support they need to make their moves successful. Our commitment to customer satisfaction, community service, and team member development has made us one of the most trusted names in the business. When you join arenaflex, you become part of a legacy that values integrity, innovation, and putting people first.

What You'll Do: Key Responsibilities

As a Part-Time Customer Service Representative and Lot Attendant at arenaflex, you will work as part of a supportive team to deliver exceptional service to every customer. Your responsibilities will be diverse and engaging, allowing you to develop a wide range of skills while making a meaningful impact on people's moving experiences.

Customer Assistance

Welcome and assist customers inside and outside the arenaflex center with products and services

Answer questions and educate customers regarding products, services, and moving tips

Provide personalized recommendations based on customer needs

Ensure every customer leaves feeling confident and prepared for their move

Handle customer inquiries with patience, professionalism, and a positive attitude

Technology & Operations

Use smartphone-based U-Scan technology to manage rentals and inventory efficiently

Process rental transactions and prepare rental invoices accurately

Accept equipment returned from rental and ensure proper documentation

Maintain up-to-date records of inventory and equipment status

Utilize company systems and software to track rentals and resolve customer issues

Lot Operations & Equipment Maintenance

Move and hook up arenaflex trucks and trailers for customer preparation

Clean and inspect equipment on the lot, including checking fluid levels

Perform routine maintenance checks to ensure equipment safety and reliability

Organize and maintain the lot area to ensure a clean, safe environment

Assist with truck sanitation and interior cleaning between rentals

Installation & Technical Services

Install hitches and trailer wiring as needed by customers

Fill propane tanks (certification offered through arenaflex upon employment)

Drive a forklift to move and organize equipment (certification offered through arenaflex upon employment)

Perform basic equipment repairs and troubleshooting

Ensure all equipment meets safety standards before rental

Professional Development

Participate in ongoing continuous education through arenaflex University

Complete required training programs and certifications

Stay current on new products, services, and company policies

Develop skills that can lead to advancement opportunities within the company

What We're Looking For: Qualifications & Skills

Essential Qualifications

Valid Driver's License: You must possess a valid driver's license and ability to maintain a good driving record

Education: High school diploma or equivalent is required

Availability: Part-time availability is required, including weekends and holidays

Customer Service Skills: Strong interpersonal and communication skills are essential

Basic Computer Skills: Ability to use technology and learn new systems

Willingness to Learn: Must be open to training, certification, and continuous improvement

Physical Capability: Ability to work both indoors and outdoors, including truck sanitation duties

Preferred Attributes

Previous experience in customer service or retail environments

Knowledge of moving equipment or rental industry experience

Mechanical aptitude and comfort with hands-on tasks

Ability to work well under pressure and handle multiple tasks simultaneously

Strong problem-solving skills and initiative

Team player attitude with a positive work ethic

Work Environment & Physical Demands

The arenaflex work environment is dynamic and engaging, offering variety in both tasks and settings. Our team members work in a combination of indoor and outdoor environments, ensuring that no two days are exactly alike.

Work Environment Details

Moderate risks or discomforts requiring special safety precautions

Working around moving parts, machines, and equipment

Potential exposure to fumes or irritant chemicals

May be required to use protective clothing or gear such as masks, goggles, gloves, or shields

Fast-paced atmosphere with opportunities for movement and interaction

Physical Requirements

Some physical exertion is required, including long periods of remaining stationary

Moving around indoors and outdoors throughout the shift

Positioning oneself to reach objects at varying heights

Moving equipment weighing a minimum of 50 lbs. (assisted or unassisted)

Standing, walking, bending, and lifting as required by the job

Compensation & Benefits: Why arenaflex is a Great Place to Work

At arenaflex, we value our team members and believe in rewarding hard work and dedication. We offer a comprehensive benefits package designed to support your wellbeing and financial security.

Immediate Incentives

Hire Fast, Pay Fast: Start today and get paid today!

$100 Hiring Bonus: Receive a $100 bonus just for joining our team

$300 Certification Bonus: Earn an additional $300 cash bonus upon completion of arenaflex Equipment Inspection and Verification through our 1-2-3 Punch Certification Program

Paid Working Interviews: Schedule two hands-on working interviews and get paid for each

Health & Wellness Benefits

Health insurance and prescription plans (if eligible)

Dental and Vision Plans

Life insurance

Critical Illness/Group Accident Insurance

LifeLock Identity Theft Protection

24-hour physician available for kids

You Matter EAP (Employee Assistance Program)

Gym Reimbursement Program

Financial Benefits

401(k) Savings Plan with company matching

Employee Stock Ownership Plan (ESOP)

Dave Ramsey's SmartDollar Program

Additional Perks

Career stability with a industry-leading company

Opportunities for advancement and growth

Paid holidays, vacation, and sick days (if eligible)

Mindset App Reimbursement

MetLaw Legal program

MetLife auto and home insurance

Discounts on Apple products, Dell computers, cell phone plans, hotels, and more

Business travel insurance

Career Growth & Development Opportunities

One of the most exciting aspects of working at arenaflex is the potential for career advancement. We believe in promoting from within and providing our team members with the tools they need to grow their careers.

As a Part-Time Customer Service Representative and Lot Attendant, you will receive comprehensive on-the-job training that equips you with valuable skills in customer service, equipment operation, and business operations. Through arenaflex University, you will have access to ongoing educational opportunities that help you develop professionally and personally.

Many of our current managers and leaders started in entry-level positions just like the one we are offering. With dedication, hard work, and a commitment to excellence, you could find yourself on a path toward supervisory roles, management positions, or specialized roles within the organization.

Our Culture: What Makes arenaflex Special

At arenaflex, we are committed to creating a culture of health, wellness, and mutual respect. We believe that when our team members thrive, our customers thrive, and our business succeeds.

We have observed a nicotine-free hiring practice since February 1, 2020, as part of our commitment to a healthy work environment for our team. This policy reflects our dedication to promoting wellness and ensuring that all team members can perform at their best.

arenaflex is an equal opportunity employer. All applicants for employment will be considered without regard to race, color, religion, sex, national origin, physical or mental disability, veteran status, or any other basis protected by applicable federal, state, or local law. Individual accommodations are available on request for applicants taking part in all aspects of the selection process.

Apply Today: Start Your Journey with arenaflex

If you are ready to join a team that values customer service, team member development, and community impact, then arenaflex is the place for you! We are looking for enthusiastic individuals who are ready to make a difference in the lives of our customers every day.

Our motto is "Hire Fast, Pay Fast," and we mean it. You can start today and get paid today! Don't miss out on this exciting opportunity to work with a company that has been serving movers for nearly 80 years.

Apply now to join the arenaflex family and begin your career with a company that invests in its people and believes in your potential. We can't wait to welcome you to our team!

To apply for this position, please submit your application through our careers portal. We look forward to hearing from you soon!

Experienced Part-Time Customer Service Representative & Lot Attendant – Equipment Rental Support & Customer Assistance