Experienced Full Stack Information Specialist II – Splunk Development and Customer Support

Are you a highly skilled and motivated professional looking to join a dynamic team at arenaflex? Do you have a passion for delivering exceptional customer experiences and driving innovative solutions for information management? If so, we invite you to apply for the Experienced Full Stack Information Specialist II – Splunk Development and Customer Support role at arenaflex.

• *About arenaflex**

arenaflex is a leading online retailer of pet items, dedicated to providing a seamless and enjoyable shopping experience for pet owners. With a strong focus on customer satisfaction, arenaflex has established itself as a trusted brand in the pet industry. Our commitment to innovation, quality, and customer-centricity has enabled us to grow into one of the largest online pet retailers in the market.

• *Job Highlights**

• **Immediate Start Date**: We are looking for a motivated and experienced professional to join our team immediately.
• **Competitive Salary**: $20/hour, with opportunities for growth and advancement.
• **Remote Work**: Enjoy the flexibility of working from home, with a strong emphasis on work-life balance.
• **Employee Reference Program**: Qualified candidates will be eligible for our Employee Reference Program, providing a valuable benefit for your future career.

• *Job Description**

As an Experienced Full Stack Information Specialist II at arenaflex, you will play a critical role in driving innovative solutions for information management, working closely with cross-functional teams to deliver exceptional customer experiences. Your primary responsibilities will include:

• **Planning and Developing Top-Notch Content**: Create high-quality content for versatility, dependability, and execution, ensuring seamless customer experiences.
• **Troubleshooting Complex Splunk Issues**: Utilize your expertise in cutting-edge Splunk and dashboarding to resolve intricate issues, ensuring minimal downtime and maximum efficiency.
• **Collaborating with External Applications and Frameworks**: Work with external applications and frameworks to drive innovative solutions for corporate information collection to business logging stages.
• **Advancing and Teaching Client Community on Splunk Search, Alarm, and Dashboard Best Practices**: Develop and deliver training programs to enhance the client community's knowledge and skills in Splunk.
• **Performing Daily Functional and Local Area Support**: Provide timely and effective support to ensure seamless customer experiences.
• **Information Understanding, Order, and Enhancement**: Analyze, order, and enhance information to drive business value and customer satisfaction.
• **Creating and Overseeing Information Articles**: Develop and manage information articles, including fields, extractions, labels, event types, queries, workflow activities, pseudonyms, and macros.
• **Arranging Rundown-Based Reports and Information Model Speed Increase**: Develop and implement reports and information models to drive business value and customer satisfaction.

• *Requirements**

To succeed in this role, you will need:

• **3+ Years of Experience**: Creating advanced Splunk dashboards and searches in Splunk, with a strong understanding of Splunk's Basic XML System and application structure.
• **Pre-Planning Experience**: Proficiency in Python, JavaScript, or other programming languages, with experience in pre-planning, automation, and Ansible.
• **Splunk Expertise**: Strong knowledge of Splunk products, including Splunk Enterprise, Splunk Cloud, and Splunk On-Demand.
• **Collaboration and Communication Skills**: Excellent communication and collaboration skills, with the ability to work effectively with cross-functional teams.
• **Analytical and Problem-Solving Skills**: Strong analytical and problem-solving skills, with the ability to troubleshoot complex issues and drive innovative solutions.
• **Adaptability and Flexibility**: Ability to adapt to changing priorities and deadlines, with a strong emphasis on work-life balance.

• *Preferred Qualifications**

• **Ansible and Git**: Experience with Ansible and Git, with a strong understanding of version control and automation.
• **Web Development**: Knowledge of web development, including HTML, CSS, and JavaScript.
• **Splunk Add-Ons**: Experience with Splunk add-ons, including Splunk Enterprise Security, Splunk IT Service Intelligence, and Splunk Cloud.
• **Splunk Frameworks**: Familiarity with Splunk frameworks, including Splunk's Basic XML System and application structure.

• *What We Offer**

As an Experienced Full Stack Information Specialist II at arenaflex, you will enjoy:

• **Competitive Salary**: $20/hour, with opportunities for growth and advancement.
• **Remote Work**: Enjoy the flexibility of working from home, with a strong emphasis on work-life balance.
• **Employee Reference Program**: Qualified candidates will be eligible for our Employee Reference Program, providing a valuable benefit for your future career.
• **Opportunities for Growth and Advancement**: arenaflex is committed to developing and promoting talented professionals, with opportunities for growth and advancement.
• **Collaborative and Dynamic Work Environment**: Join a dynamic team of professionals who share your passion for innovation and customer satisfaction.

• *How to Apply**

If you are a motivated and experienced professional looking to join a dynamic team at arenaflex, please submit your application through our website. We look forward to reviewing your application and discussing this exciting opportunity with you.