Experienced Full Stack Customer Support/Sales Representative – Seasonal Remote Opportunity

Posted 2026-05-06

Remote, USA Full-time Immediate Start

At arenaflex, we're passionate about delivering exceptional customer experiences and helping homeowners transform their outdoor spaces into breathtaking retreats. As a key member of our team, you'll play a vital role in providing top-notch support and sales expertise to our clients, ensuring their satisfaction and loyalty. If you're a people person with a knack for building rapport, a passion for sales, and a knack for Excel magic, we want you to join our dynamic team!

*About arenaflex**

arenaflex is a leading provider of innovative landscaping solutions, dedicated to helping homeowners and businesses create stunning outdoor environments that enhance their quality of life. With a commitment to excellence, we strive to exceed our clients' expectations through exceptional service, cutting-edge technology, and a passion for delivering results.

*Job Overview**

We're seeking an experienced Customer Support/Sales Representative to join our team on a seasonal basis. As a remote worker, you'll be responsible for handling customer inquiries, providing sales consultations, and delivering exceptional customer experiences. If you're a self-motivated, detail-oriented individual with a passion for sales and customer service, we encourage you to apply.

*Key Responsibilities**

Be the voice of arenaflex – Answer 20-30 calls/emails per day, providing exceptional customer service and support.
Host virtual consultations – Present 2-4, 30-45 minute Zoom consultations per day with prospective clients to discuss services and assess their needs.
Master Excel magic – Analyze pricing formulas and carefully price out each project, ensuring accuracy and efficiency.
Follow up like a pro – Keep in touch with leads through phone, email, and other platforms, nurturing relationships and driving sales.
Upsell & renew – Help customers discover additional services they'll love, increasing revenue and customer satisfaction.
Close deals – Onboard new clients and ensure smooth transitions, ensuring a seamless customer experience.
Stay organized – Track progress and maintain accurate records in our CRM, ensuring data integrity and informed decision-making.

*What We're Looking For**

Exceptional English verbal and written communication skills (clear, fluent, and easily understood by customers).
Professional demeanor and appearance suitable for video consultations.
Extreme attention to detail, ensuring accuracy and precision in all aspects of the job.
Strong communication skills with the ability to build rapport and provide outstanding customer care.
Ability to work independently with minimal supervision, taking initiative and ownership of tasks.
3+ years of customer service and sales experience, preferably related to the landscaping or B2C service industry.
Remote working experience, with a strong track record of productivity and results.

*Tech Must-Haves**

Strong (above basic) proficiency in Microsoft Excel, Google Sheets, and computer skills.
Desktop (preferably multiple monitors) with a designated, quiet, and professional environment.
Wired USB noise-cancelling headset with an over-the-mouth microphone.
Hi-Speed Internet (preferably with an Ethernet connection. No satellite internet service providers).
Background check that will be paid for by arenaflex.

*When You'll Work**

Totally Flexible! We believe in work-life balance. Flexible working hours between 8:00 AM - 7:00 PM CST. Flexible days, including mainly weekdays and sometimes on weekends if desired (to be mutually agreed upon).
June 1 – September 1: 20-30 hours/week
September 1 – December 1: 10-20 hours/week (holiday lighting season)
December 1 – April 1: No scheduled hours (time to hibernate)
April 1 – June 1 (2026): 10-15 hours per week

*What's in It for You?**

Hourly Pay + Monthly Commissions + KPI Bonuses = Effective pay of: $25 - $28/hr (based on skills, experience & location)
Work from home, enjoying the flexibility and comfort of your own space.
Return each season – Become part of our fun, growing team!

*How to Apply**

If you're ready to join our dynamic team and deliver exceptional customer experiences, please submit your application directly through our website. ON YOUR APPLICATION: Please answer the 3 questions below. Please enter them into the "Additional Notes" section on the application:

What's your experience with Microsoft Excel (especially formulas, pricing tools, or data analysis)?
Describe your home office setup—include your equipment, internet connection, and any software tools you're confident using.
Give a brief example of how your attention to detail has helped you catch a mistake or improve a process.

** Important: Applications submitted through any other method will not be considered. ***

*Questions?**

Please email Derek at [insert email address]. **If you're ready to be part of an awesome team that makes homes and holidays brighter, we'd love to hear from you!*** Thank you so much for your time and consideration!