**Experienced Full Stack Advisor, Customer Logistics and Supply Chain – Remote Opportunity at arenaflex**

Are you a seasoned professional with a passion for supply chain management and customer service? Do you thrive in fast-paced environments where no two days are the same? If so, we invite you to join arenaflex as an Experienced Full Stack Advisor, Customer Logistics and Supply Chain. As a key member of our team, you will be responsible for providing exceptional customer service, managing complex logistics and supply chain activities, and driving process improvements across our organization.

• *About arenaflex**

arenaflex is a leading global organization that is committed to delivering innovative solutions to our customers. With a rich history spanning over 130 years, we have built a reputation for excellence in supply chain management, customer service, and technology. Our purpose is to refresh the world and make a difference, and we are dedicated to creating a culture that is grounded in our core values of curiosity, empowerment, inclusivity, and agility.

• *Job Highlights**

• Immediate openings available
• Remote position with flexible work arrangements
• Competitive salary and comprehensive benefits package
• Opportunity to work with a global organization and learn from experienced professionals
• Collaborative and dynamic work environment with a focus on continuous improvement

• *Key Responsibilities**

As an Experienced Full Stack Advisor, Customer Logistics and Supply Chain, you will be responsible for:

• Managing planned and unplanned activities that impact multiple orders and customers, including informal and formal allocation, holiday schedules, new item implementations, and warehouse closing/openings
• Leading cross-functional meetings to resolve issues and drive process improvements
• Performing day-to-day customer service activities, including order entry, expedited orders, customer order change requests, and credit holds
• Investigating and resolving complex issues, including transportation capacity, quality holds, and pre-cuts
• Communicating and presenting to all levels of the organization, including customers, internal stakeholders, and senior management
• Managing high-volume promotional activities and ensuring end-to-end execution of customer requirements
• Collaborating with cross-functional teams to drive process improvements and implement solutions
• Analyzing performance metrics and improving quality, speed, and capabilities to meet or exceed goals

• *Essential Qualifications**

• High school diploma or equivalent
• Availability to work rotating weekends
• At least one year of experience in a customer-facing role and one year in a call center
• Strong customer service, problem-solving, issue resolution, and communication skills
• Knowledge of supply chain, order management, and customer services processes and systems
• Ability to operate independently with minimal daily supervision
• Sense of urgency, detail-oriented, and able to provide clear and thorough documentation and communication

• *Preferred Qualifications**

• Undergraduate degree in Business Administration, Logistics, Supply Chain, or equivalent work experience
• Three years of experience in a customer-facing role and three years in a call center
• Experience with SAP P08 and SAP reports, Oracle Transportation Management (OTM), Excel and Pivot Tables, SoftPhone (for teleworking), and Microsoft Office
• Strong analytical and problem-solving skills, with the ability to think critically and creatively

• *Skills and Competencies**

• Communication
• Complex Issues
• Cross-Functional Teamwork
• Customer Service
• Group Problem Solving
• Order Management
• Prioritization
• Process Improvements
• Relationship Building
• Supply Chain
• Teamwork
• Time Management

• *What We Can Do for You**

• Innovative Technology: We utilize and lead the market with our large supply chain network and state-of-the-art technology.
• Experiences: With a global organization and the opportunity to learn and grow.
• Compensation & Benefits: Competitive benefits package that start on day one of employment.

• *Pay Range**

$60,200 - $74,100

Base pay offered may vary depending on geography, job-related knowledge, skills, and experience. A full range of medical, financial, and/or other benefits, dependent on the position, is offered.

• *Our Purpose and Growth Culture**

We are taking deliberate action to nurture an inclusive culture that is grounded in our company purpose, to refresh the world and make a difference. We act with a growth mindset, take an expansive approach to what's possible, and believe in continuous learning to improve our business and ourselves. We focus on four key behaviors - curious, empowered, inclusive, and agile - and value how we work as much as what we achieve. We believe that our culture is one of the reasons our company continues to thrive after 130+ years.

• *Equal Opportunity Employer**

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity and/or expression, status as a veteran, and basis of disability or any other federal, state, or local protected class.

• *Apply Now**

If you are a motivated and experienced professional who is passionate about supply chain management and customer service, we encourage you to apply for this exciting opportunity. Even if you feel you're not a perfect match, we'd still love to hear from you. We are looking for great people to join our friendly team.