**Experienced Data Entry Specialist – Broadcasting Operations and Customer Service**

At arenaflex, we're seeking a highly skilled and detail-oriented Data Entry Specialist to join our team. As a key member of our operations team, you will play a critical role in ensuring the smooth functioning of our broadcasting operations, providing exceptional customer service, and maintaining accurate records. If you're passionate about data entry, customer service, and broadcasting, we encourage you to apply for this exciting opportunity.

• *About arenaflex**

arenaflex is a non-profit association of 24 public radio and public television stations in the state of Florida. As the only statewide broadcasting network, we reach more than 99% of Florida's population through traditional television and radio broadcasts, digital platforms, and community engagement activities. Our member stations and The Florida Channel are state partners in education initiatives, emergency management communications, and public affairs programming. Our collaborative efforts identify and sponsor regional and statewide projects that enhance community programs that serve the citizens of Florida.

• *Job Summary**

As a Data Entry Specialist at arenaflex, you will be responsible for accurately entering data, communicating with staff and stakeholders, and troubleshooting issues related to broadcasting operations. You will work in a dynamic, deadline-driven environment, requiring flexibility, adaptability, and excellent communication skills. If you're a team player with a passion for data entry, customer service, and broadcasting, we encourage you to apply for this exciting opportunity.

• *Responsibilities**

As a Data Entry Specialist at arenaflex, you will be responsible for the following key tasks:

• **Accurate Data Entry**: Accurately enter data of weekly/monthly affidavits, verifying that all spots aired properly per station based on the duration, media type, cost, and date/time slot.
• **Effective Communication**: Timely communicate weekly/monthly status reports to appropriate arenaflex staff for follow-up.
• **Reminders and Tracking**: Generate weekly/monthly reminders to request affidavits for billing verification and efficiently track receipt of affidavits and file in the affidavits monthly folder.
• **Reporting and Research**: Report monthly to arenaflex staff, the status of the verification of the prior month's billing, research prior month(s) performance oddities and/or billing issues, and pull billing reports for reconciled affidavit.
• **Invoicing and Accounting**: Create invoices in QuickBooks and maintain accurate records.
• **Customer Service**: Display customer-friendly service to all stakeholders, work collegially in a team-based environment, and adapt flexible work processes to meet demands of the work week.

• *Qualifications**

To be successful as a Data Entry Specialist at arenaflex, you must possess the following qualifications:

• **Essential Qualifications**:
+ Two years equivalent, relevant, work experience.+ Accurately evaluate and input volumes of detailed data.+ Communicate effectively in written and oral forms.+ Use a computer and computer keyboard.+ Learn and operate traditional software and specialty broadcasting software.+ Work in a dynamic, deadline-driven business environment.+ Work effectively and efficiently with minimal supervision.+ Work various hours including some nights, weekends, or holidays.
• **Desired Qualifications**:
+ Experience in broadcasting sales or traffic operations.+ Experience in data entry.
• **Competencies**:
+ Use various business and broadcasting software.+ Communicate effectively with staff, stations, and clients.+ Maintain professional relationships with stakeholders.+ Demonstrate outstanding customer service.+ Apply critical thinking and problem-solving skills.+ Exercise good judgment for prompt completion of responsibilities.+ Act in accordance with organization's policies and practices.+ Demonstrate ethical behavior.

• *Skills and Requirements**

To succeed as a Data Entry Specialist at arenaflex, you must possess the following skills and requirements:

• **Data Entry**: Accurately enter data with high speed and accuracy.
• **Intuit QuickBooks**: Create invoices and maintain accurate records using QuickBooks.
• **Team Player**: Work collegially in a team-based environment.
• **Detail Oriented**: Maintain accurate records and attention to detail.
• **Communication Skills**: Communicate effectively in written and oral forms.
• **Computer Skills**: Use a computer and computer keyboard.
• **Broadcasting**: Knowledge of broadcasting operations and terminology.
• **Customer Support/Service**: Display customer-friendly service to all stakeholders.
• **Critical Thinking**: Apply critical thinking and problem-solving skills.
• **Problem Solving Skills**: Exercise good judgment for prompt completion of responsibilities.

• *Work Environment and Culture**

As a Data Entry Specialist at arenaflex, you will work in a dynamic, deadline-driven environment, requiring flexibility, adaptability, and excellent communication skills. You will be part of a team that values collaboration, innovation, and customer service. arenaflex offers a remote work environment, allowing you to work from the comfort of your own home.

• *Compensation and Benefits**

arenaflex offers a competitive compensation package, including:

• **Salary**: Competitive salary based on experience.
• **Benefits**: Comprehensive benefits package, including health, dental, and vision insurance.
• **Paid Time Off**: Generous paid time off policy, including vacation, sick leave, and holidays.
• **Professional Development**: Opportunities for professional development and growth.

• *How to Apply**

If you're a motivated and detail-oriented individual with a passion for data entry, customer service, and broadcasting, we encourage you to apply for this exciting opportunity. Please submit your resume and cover letter to [insert contact information]. We look forward to hearing from you!

• *Equal Employment Opportunity**

arenaflex is an equal employment opportunity employer and welcomes applications from diverse candidates. We are committed to creating an inclusive and diverse work environment that values and respects all employees.