**Experienced Data Entry Representative – Electronic Health Record (EHR) File Technician – Remote Opportunity at arenaflex**

At arenaflex, we are dedicated to delivering exceptional healthcare services to our customers. As a Data Entry Representative – Electronic Health Record (EHR) File Technician, you will play a vital role in our multi-disciplinary team, working remotely from the comfort of your own home in Arizona. If you are passionate about healthcare, possess excellent communication skills, and are detail-oriented, we encourage you to apply for this exciting opportunity.

• *About arenaflex**

arenaflex is a leading healthcare organization that provides innovative solutions to improve patient care and outcomes. Our team of dedicated professionals is committed to delivering high-quality services that meet the evolving needs of our customers. As a Data Entry Representative – EHR File Technician, you will be an integral part of our team, working closely with internal customers to ensure accurate and timely filing of complex health information.

• *Responsibilities and Essential Functions**

As a Data Entry Representative – EHR File Technician, your primary responsibilities will include:

• Ensuring accurate placement of complex health information, including clinical records, in the correct patient EHR within identified timeframes to ensure current patient information is available for continuity and quality of patient care.
• Filing documents accurately in the EHR according to approved filing structure, adapting to changes in processes, and meeting quality standards of 98% accuracy.
• Maintaining a high level of quality assurance trust level in the current EHR, with a goal of achieving 100% accuracy.
• Achieving precise filing at a rate of 55 pages per hour.
• Prioritizing daily work, including problem-solving and decision-making, independently, with minimal direct supervision.
• Managing your own time and work, understanding and following through with minimal direction from supervisor, clinicians, colleagues, and peers.
• Researching patient information in the computer to determine location of care, Medical Record Number, Medical Identification Number, medical terminology, etc.
• Evaluating issues and making decisions autonomously for less complex issues, seeking guidance from supervisor for complex issue resolution.
• Performing quality assurance activities to ensure accuracy of filing.
• Appropriately tasking providers for review of scanned documents per accepted protocol.
• Demonstrating a positive customer service approach in all internal and external customer experiences.

• *Essential Qualifications**

To be successful in this role, you will need:

• A High School diploma or GED.
• A general understanding of medical terminology, including knowledge of diagnostic and therapeutic studies and tests, specialty names, etc.
• One year of customer service experience in healthcare and PC skills.
• A minimum of one year of Health Information Technology experience, preferably with EHR experience.
• Previous experience with Hyland OnBase Unity Client is preferred.
• The ability to convey information to customers in a warm, clear, concise manner.
• Good oral and written communication skills.
• Demonstrated positive customer service behaviors.

• *Preferred Qualifications**

While not required, the following qualifications are preferred:

• One year of experience in a healthcare setting.
• Previous experience with EHR systems.
• Knowledge of medical terminology and coding systems.

• *Skills and Competencies**

To excel in this role, you will need:

• Excellent communication and interpersonal skills.
• Strong attention to detail and organizational skills.
• Ability to work independently with minimal supervision.
• Strong problem-solving and decision-making skills.
• Ability to adapt to changing processes and priorities.
• Strong customer service skills, with a focus on delivering exceptional service to internal customers.

• *Career Growth Opportunities and Learning Benefits**

At arenaflex, we are committed to helping our employees grow and develop their careers. As a Data Entry Representative – EHR File Technician, you will have opportunities to:

• Develop your skills and knowledge in healthcare and EHR systems.
• Work with a talented team of professionals who are passionate about delivering exceptional healthcare services.
• Participate in ongoing training and development programs to enhance your skills and competencies.
• Take on new challenges and responsibilities as you grow and develop in your role.

• *Work Environment and Company Culture**

arenaflex is a dynamic and supportive work environment that values collaboration, innovation, and customer satisfaction. As a remote employee, you will have the flexibility to work from the comfort of your own home, with access to all the resources and support you need to succeed. Our company culture is built on a foundation of:

• Respect and empathy for our customers and colleagues.
• A commitment to delivering exceptional service and quality care.
• A culture of innovation and continuous improvement.
• A focus on employee growth and development.

• *Compensation, Perks, and Benefits**

arenaflex offers a competitive compensation package, including:

• A salary range of $40,000 - $60,000 per year, depending on experience.
• Opportunities for bonuses and incentives.
• Comprehensive benefits package, including medical, dental, and vision insurance.
• 401(k) retirement plan with company match.
• Paid time off and holidays.
• Access to ongoing training and development programs.

• *How to Apply**

If you are passionate about healthcare and possess the skills and qualifications outlined above, we encourage you to apply for this exciting opportunity. Please submit your resume and cover letter to [insert contact information]. We look forward to hearing from you!