Experienced Data Entry Clerk – Energy Services Program Support | Remote Work Opportunity

Posted 2026-05-06

Remote, USA Full-time Immediate Start

Are you a detail-oriented and organized individual with a passion for making a positive impact in your community? Do you thrive in a dynamic and supportive work environment? Look no further! arenaflex is seeking an experienced Data Entry Clerk to join our team in Fitchburg, MA. As a valued member of our team, you will play a crucial role in maintaining organized and up-to-date digital files to support the day-to-day operations of our Energy Services Programs.

*About arenaflex**

arenaflex is a non-profit human services agency dedicated to positive change, focused on enhancing the lives of individuals and families in Fitchburg, MA. Our dynamic team is united by a shared passion for making a lasting impact in our community. We are committed to fostering community growth, providing essential services, and promoting holistic well-being.

*Position Overview**

As a Data Entry Clerk, you will be responsible for maintaining organized and up-to-date digital files to support the day-to-day operations of our Energy Services Programs. You will work closely with program staff to ensure the delivery of services is consistent and effective. This is a fantastic opportunity to grow your skills and experience in a supportive and dynamic work environment.

*Essential Duties and Responsibilities**

Input and maintain updated client status records in the Statewide Client Service Center, reflecting the current production pipeline.
Monitor emails, logging documents, and communications in the Monday.com platform upon receipt.
Follow program guidelines for the use of all required database systems, including Monday.com, CMS, CSG eConservation, HEARTWAP, LIHEAP, In Demand, etc.
Maintain organized digital and paper participant files in accordance with program guidelines, ensuring compliance with agency and funder requirements.
Collaborate with program staff to support, enhance, and promote communication and consistency in the delivery of services.
Assist with various clerical duties, such as filing, mailings, phone coverage, etc.
Maintain availability for remote work, attending meetings, calls, responding to emails, and conducting regular duties as needed.
Attend all required staff meetings, supervision, training, and contractual meetings.
Participate in mandatory agency training and other relevant professional development activities.
Ensure strict confidentiality is maintained in all aspects of the role.
Perform related work as required.

*Required Qualifications and Skills**

Associate degree or equivalent professional experience.
Two years of experience in Human Service or a related field, or applicable work experience working with diverse individuals and families with low incomes.
Additional appropriate education may be substituted for experience, or additional directly related experience may be substituted for education.
Bilingual in Spanish preferred.
Strong organizational and time management skills.
Excellent communication and interpersonal skills.
Ability to work independently and as part of a team.
Proficiency in Microsoft Office and Google Suite.
Experience with database management systems, including Monday.com.

*Why Join arenaflex?**

**Competitive Salary**: Enjoy a dependable salary that reflects your skills and experience.
**Hybrid Work Opportunities**: Benefit from a flexible work environment that suits your lifestyle.
**Comprehensive Benefits Package**: Enjoy a range of fantastic benefits, including health, dental, FSA, and vision insurance, paid time off, and more.
**Professional Development Opportunities**: Participate in mandatory agency training and other relevant professional development activities to enhance your skills and career.
**Collaborative Work Environment**: Join a dynamic and supportive team that values your well-being and personal growth.

*How to Apply**

If you are a motivated and detail-oriented individual with a passion for making a positive impact in your community, we encourage you to apply for this exciting opportunity. Please submit your application, including your resume and a cover letter, to [insert contact information]. We look forward to hearing from you!

*Equal Employment Opportunity**

arenaflex is an equal employment opportunity employer and welcomes applications from diverse candidates. We are committed to creating a workplace that values diversity, equity, and inclusion.